Hi, I’m
Evelyn Bloom
Forest City,NC
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an Administrative Assistant Role. Ready to help team achieve company goals.
Overview
21
years of professional experience
Work History
Stay Wild Moon Child LLC Forest City, NC
CEO
06.2022 - Current
Job overview
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Drafted invoices for completed work.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
CruZin Destinations Cruise Brothers AgentForest City, NC
Travel Consultant
03.2021 - Current
Job overview
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Completed accurate reservations for business travelers at point of sale.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Resolved financial inconsistencies through collection of outstanding fees, management of refunds and delivery of travel documentation.
EC RiverWorks LLCLake Lure, NC
Administrative Assistant
04.2015 - 04.2022
Job overview
- Prepared and maintained departmental and construction contracts and invoices and submitted for payment.
- Coordinated daily mail and expedited overnight services, courier services and inter-office communications for construction site personnel.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Maintained clean reception area to promote positive, professional environment for clients.
- Liaised between clients and vendors and maintained effective lines of communication.
- Performed research to collect and record industry data.
EC Construction Lakemoore, IL
Receptionist
01.2003 - 09.2014
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Education
Adlai E. Stevenson, Lincolnshire, IL
HS Diploma
06.1999
Skills
- Delivery Coordination
- Call Answering and Routing
- Visitor and Customer Relations
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Travel Planning
- Google Docs
- Business Correspondence
- Administrative and Clerical Support
- Confirming Transactions
- Intuit QuickBooks
- Mail Preparation and Sorting
- Office Supplies and Inventory
- People and Culture
- Client Needs Assessment
- Intuit QuickBooks
- Mail Preparation and Sorting
- Office Supplies and Inventory
- Strong Organizational Skills
- Appointment Coordination
- Ease with Computers and Technology
- Advanced MS Office Suite Knowledge
- Memo Preparation
- Invoice Processing
- Travel Administration
- Writing and Editing Skills
- Social Media Updating
- Website Updating
- Travel Coordination
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Hobbies
I Love fishing, Camping, Cooking, Traveling, Rick concerts, festivals, hiking, and spending quality time with my family.
References
Professional
Gordon B
(828) 305-0305
email: Gordon.b@shopstaywildmoonchild.store
Christopher Coomes
(630) 824-8058
Sandra Coomes
(630) 824-8057
Timeline
CEO
Stay Wild Moon Child LLC
06.2022 - Current
Travel Consultant
CruZin Destinations Cruise Brothers Agent
03.2021 - Current
Administrative Assistant
EC RiverWorks LLC
04.2015 - 04.2022
Receptionist
EC Construction
01.2003 - 09.2014
Adlai E. Stevenson
HS Diploma
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