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Hardworking enrolled member of The Cheyenne & Arapaho Tribes of Oklahoma with professional customer service, multitasking, and time management abilities. Devoted to giving every customer / guest a positive and memorable 5 Star experience. Committed career seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Tribal organizational enterprise. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Decisive hotel front desk agent equipped to handle range of daily operational needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts. Goal driven Tribal member with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Experienced with Guest Services/Customer Service, including greeting and assisting guests, accommodating request . Forward-thinking and hardworking with a strategic approach to solving diverse issues. Great at Multi tasking for a faster and efficient work flow. Capable of lifting heavy weight to assist in moving and receiving work property.
Always striving to create a clean and organized work environment for my team and I. Seeking a dynamic and challenging environments to improve on self growth and people skills with room for advancement to apply for any opportunities that are presented.

 A seasoned hospitality professional with a proven track record at Oaklawn Racing, Casino, and Resort, I excel in enhancing guest satisfaction and managing operations. Skilled in event planning and exceptional communication, I've successfully led teams to achieve Forbes Four Star and recommended service standards, demonstrating strong leadership and attention to detail without relying on numerical achievements. 

Student of Hospitality at the San Ignacio de Loyola Institute with a bachelor's Degree in Administrative Sciences and Strategic Marketing at the University Jose Carlos Mariategui, advanced level of English. Some of my qualities are Willingness to learn, Handling pressure, Team player and Flexibility.

Evelyn Burmaster

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Hotel Guest Services

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Associate of Applied Science - Radiologic Technology

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Hotel Guest Services

Associate of Applied Science - Radiologic Technology

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