Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn Cabrera

San mateo,US

Summary

Experienced customer service professional with over a decade of experience. Fluent in Spanish and English, facilitating effective communication with diverse populations. Known for adaptability and eagerness to acquire new skills, thriving in dynamic environments. Proactive, strong communicator, and collaborative team player.

Overview

11
11
years of professional experience

Work History

Teacher's Assistant

Guidepost Montessori
12.2024 - 05.2025
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Completed daily reports on attendance and disciplinary performance.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Tax prepared & secretary

San mateo tax services
01.2018 - 04.2024
  • Use nondisciplinary tools and equipment such as a computer.
  • Complete forms in accordance with company procedures.
  • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
  • Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
  • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
  • Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed.
  • Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
  • Maintain records for each case, including contacts, telephone numbers, and actions taken.
  • Answer questions from taxpayers and assist them in completing tax forms.
  • Enter tax return information into computers for processing.
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
  • Calculate form preparation fees according to return complexity and processing time required.
  • Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.

Cashier & customer services

Terrace grill (college of san mateo cafetería)
08.2014 - 12.2017
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Order items needed to replenish supplies.
  • Balance receipts and payments in cash registers.
  • Replenish foods at serving stations.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Education

GED - Tax prepared

San mateo college
San mateo, California
12.2018

High School Diploma - High school

Tupac Amaru
Lima
12.2002

Skills

  • Microsoft Word, excell, data entry Expert
  • Customer services, phone calls Expert
  • Spanish & english speaker Expert

Timeline

Teacher's Assistant

Guidepost Montessori
12.2024 - 05.2025

Tax prepared & secretary

San mateo tax services
01.2018 - 04.2024

Cashier & customer services

Terrace grill (college of san mateo cafetería)
08.2014 - 12.2017

GED - Tax prepared

San mateo college

High School Diploma - High school

Tupac Amaru

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Evelyn Cabrera