Evelyn Cisneros
Eastvale,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Citrus valley medical group
Norco, CA
06.2023 - Current
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Changed dressings on wounds to prevent infection and check for healing.
shipping and labeling handler
Grainger
Mira loma
01.2022 - 12.2022
- Pack orders while ensuring the final packed shipment is identical to the order invoice, after confirmation then placing shipment labels on shipment.
T3 Learning Trainer
Walmart E-Commerces
Chino
09.2018 - 09.2021
- Facilitated orientation and the training of new hires
- Designed training solutions to meet the individual needs of each employee at each level
- Ensured that trainees were aware of order accuracy procedures and conformity at each stage of training
- Provide on-site and theoretical training in operations and supervision and ensure that all methodologies used were in sync with standard training policy and procedures
- Observe the employees to determine the efficiency of training programs in order to produce reports on said efficiencies and areas of opportunity
- Help solve any issues that customers might have with their order.
Outbound Process Assistant
Amazon
Eastvale
10.2016 - 09.2018
- Point of contact for employees upon arrival for daily shifts
- Assigned employees job duties according to fluctuating company needs
- Monitored team productivity as means to create action plans to meet deadlines and company goals in a timely manner
- Prepared and implemented training and development plans for associates
- Conducted audits for respective work stations on a daily basis as well as maintaining employee safety
- Mentored employees upon retrieval of adverse audits.
Sales Associate
Target
Fresno
10.2015 - 02.2016
- Provide a positive customer experience with exceptional customer service
- Resolve customer issues and questions
- Maintained a clean and organized sales floor for easy and convenient shopping
- Accurately managed an individual cash drawer without error and imbalancing
- Solicitation of the company line of credit in order to achieve individual sales goals.
Sales Associate
Kohls
Ontario
08.2014 - 09.2015
- Provide a positive customer experience with exceptional customer service
- Conduct purchases and returns
- Maintained a clean and organized sales floor for easy and convenient shopping
- Assisted in the fulfillment of newly introduced online orders
- Accurately managed an individual cash drawer without error and imbalancing
- Solicitation of the company line of credit in order to achieve individual sales goals.
Education
Certified Medical Assistant -
Jurupa Valley Adult School
06-2023
Diploma -
Buena Park high school
06.2014
Skills
- Time management
- Organization
- Conflict resolution
- Accountability
- Adaptability
- Ability to work under pressure
- Leadership
- Proficient in Microsoft Suite
- ANT RF Inventory System FC
- Rainbow Data
- Patient Scheduling
- Vital signs monitoring
- Payment Collection
- Insurance Verification
- Certified in Basic Life Support (BLS)
- Referral Verification
- Telephone Etiquette
- Patient Portal Management
- EMR experience
Timeline
Medical Assistant
Citrus valley medical group
06.2023 - Current
shipping and labeling handler
Grainger
01.2022 - 12.2022
T3 Learning Trainer
Walmart E-Commerces
09.2018 - 09.2021
Outbound Process Assistant
Amazon
10.2016 - 09.2018
Sales Associate
Target
10.2015 - 02.2016
Sales Associate
Kohls
08.2014 - 09.2015
Certified Medical Assistant -
Jurupa Valley Adult School
Diploma -
Buena Park high school
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