Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Evelyn Colon

MISSION,TX

Summary

Skilled barista shift supervisor with experience leading teams and ensuring client satisfaction. Experienced in overseeing daily operations of coffee shops, including inventory management, staff scheduling, and quality control. Strong interpersonal skills demonstrated through effective communication with team members and customers. Previous work has resulted in improved operational efficiency and increased customer loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Leader

Dunkin' Donuts
McAllen, TX
02.2024 - Current
  • Utilized POS systems efficiently for order processing
  • Conducted regular quality checks on coffee and food items to ensure customer satisfaction.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Greeted guests with pleasant smiles and superior customer service.
  • Assisted customers in selecting beverages based on their preferences.
  • Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
  • Resolved customer complaints with professionalism, ensuring a positive café experience.
  • Closed store by counting money at the end of shift, restocking shelves, and cleaning work areas.

Education

Bachelor of Science - Nursing

The University of Texas Rio Grande Valley
Edinburg, TX
05-2027

High School Diploma -

Veterans Memorial High School
Mission, TX
05-2023

Skills

  • Flexible schedule
  • Team collaboration and leadership
  • Inventory counts
  • Customer service
  • Cash handling
  • Shift leadership
  • Food safety compliance
  • POS system operation

Certification

  • Cosmetology License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Shift Leader

Dunkin' Donuts
02.2024 - Current

Bachelor of Science - Nursing

The University of Texas Rio Grande Valley

High School Diploma -

Veterans Memorial High School
Evelyn Colon