
Driven and bilingual professional with a proven track record in enhancing customer service and streamlining data processes at Martin Insurance Group. Excelled in roles requiring exceptional customer service and problem-solving skills. Proficient in Excel and Microsoft Word, with a knack for efficiently handling accounts receivable and payable. Demonstrated ability to improve operational workflows and support team objectives.
My duties are to process health insurance applications for small groups and individual members. Translate for our brokers and clients. Run financial reports.
Customer service skills
Problem solver
Team player
Excel proficient
Microsoft Word proficient
Accounts receivable
Accounts payable
Medical billing
Bilingual ( Spanish, and understand Portuguese )
Interpreter for the company
Event coordinator