Evelyn Dantzler

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

I was helping customers with finding clothes or pointing them into the direction of whatever item that we’re looking for

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Processed customer refunds and exchanges according to established guidelines.
• Collected and authorized payments of guests.
• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Tallied cash drawer at beginning and end of each work shift.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.