Evelyn Elizalde
Denver,CO
Summary
Hardworking Customer Service Representative with over 10 years of experience. Excellent motivation to succeed in all workplace environments. Good at multitasking and very friendly. Great at networking and negotiating. Very committed to maintaining professional relationships with clients to increase profitability and drive business results. Great at handling problems with customers and providing solutions. Great leadership and can work well with my coworkers. Able to get work done in a timely manner and able to communicate well with others. Able to manage and de-escalate situations regarding employees/clients. Adapt and exceed to new environments very quickly as well as have an open-mind to new ideas and solutions.
Overview
8
8
years of professional experience
Work History
Canvasser
DaBella
Denver, CO
05.2024 - 07.2024
- Conducted door-to-door canvassing to generate leads
- 6-8 leads a day
- Offered complimentary quotes on roofing/ siding/ windows
- Engaged with potential customers to explain services
- Created customer relationships and positive interactions
- Developed persuasive pitches
- Worked in all weather conditions
Car Salesperson / Advertising
AM Enterprise Automotive
Denver, CO
03.2024 - 04.2024
- Cultivated strong customer relationships and clientele
- Conducted vehicle demonstrations showcasing key features to enhance customer engagement.
- Negotiated sales agreements, ensuring customer satisfaction (Cash/ financing)
- Developed a personal advertising page for vehicle promotion.
- Developed and designed engaging personal advertisements to attract target audiences.
- Managed email and online message responses to ensure timely communication.
City Carrier
United States Postal Service
Denver, CO
11.2023 - 02.2024
- Work independently while meeting deadlines
- Load work truck
- Arranged mail and packages in work truck to enhance delivery efficiency.
- Deliver all mail/packages in a timely matter
- Secured all mail and packages to ensure safe delivery.
- Work in all weather conditions
- Assisted coworkers in finalizing routes to adhere to established deadlines.
Busser, Waitress, Bartender
La Fonda Mexican Restaurant
Denver, CO
12.2016 - 10.2023
- Managed bar and dining areas
- Served food and drinks
- Efficiently memorized menu selections and processed customer orders to ensure prompt service.
- Processed cash and card transactions efficiently, ensuring compliance with financial protocols.
- De-escalated and provided solutions for customer issues
- Ensured a clean environment for customers and workers
Bartender, Waitress
El Aguascalientes Mexican restaurant
Wheat Ridge, CO
01.2021 - 03.2022
- Addressed customer needs through attentive service and support.
- Executed order preparation and packing for takeout, maintaining quality and accuracy standards.
- Supported colleagues by providing assistance and resources to enhance team productivity.
- Established streamlined workflow environment to enhance team efficiency.
- Managed financial transactions, ensuring accuracy and efficiency in cash and card handling.
- Maintained cleanliness of customer spaces in a timely manner to enhance overall satisfaction.
Education
No Degree - Nursing
Metro State University
Denver, COHigh School Diploma -
Alameda International High School
Denver, CO01.2020
Skills
- Resourceful
- Leadership and mentoring
- Sales
- Data Visualization
- Public Speaking
- Active listener/learner
- Project management
- Promoting
- Extremely organized
- Overcome pressure
- Speak/write in different language (Spanish)
- CPR certified (currently reapplying)
- Analytical
- Conflict Resolution
- Great customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Volunteering
September 2019
Eaton Senior Living Home
Denver, CO 80232
● Interview the residents ( asking personal questions regarding health and
wellbeing)
● Meet up and socialize with the residents
● I learn more about the resident’s health and what kind of health services they get
● Make up activities for health
● Creates activities for senior residents ( Arts/crafts, movie specials)
January of 2019- February of 2019
Rosenstein Elementary School
Denver, CO 80232
● Help students with their Spanish
● Fun activities
● Have patience with students who are learning
● Read books with children
October of 2018- October of 2018
Trick or Treat Street
Denver, Co 80232
● Created our own decorations
● Worked with students my age
● Organized our station
● Greeted family and friends all around the school
● Handed out candy to children at Alameda International High School.
December of 2018- January of 2019
Salvation Army
Denver, CO 80232
● Separated toys
● Handed out toys to families
● Handed out new clothes and shoes
● Handed out food
Timeline
Canvasser
DaBella
05.2024 - 07.2024
Car Salesperson / Advertising
AM Enterprise Automotive
03.2024 - 04.2024
City Carrier
United States Postal Service
11.2023 - 02.2024
Bartender, Waitress
El Aguascalientes Mexican restaurant
01.2021 - 03.2022
Busser, Waitress, Bartender
La Fonda Mexican Restaurant
12.2016 - 10.2023
No Degree - Nursing
Metro State University
High School Diploma -
Alameda International High School