Evelyn Garcia
Stephens City,VA
Summary
Detail-oriented CBS worker skilled in fostering communication between clients and healthcare providers. Demonstrated success in monitoring client progress and implementing effective intervention strategies to enhance client well-being.
Overview
6
6
years of professional experience
Work History
CBS Worker
Winchester Community Mental Health Center
10.2025 - Current
- Facilitated communication between clients and mental health professionals, ensuring accurate information exchange.
- Assisted in developing individualized treatment plans based on client needs and progress.
- Monitored client behavior and reported changes to support effective intervention strategies.
- Provided crisis intervention support to clients experiencing acute distress or emergencies.
- Participated in team meetings to discuss client care strategies and improve service delivery outcomes.
- Documented client interactions and progress consistently in electronic health records for compliance purposes.
- Collaborated with community resources to enhance support services available to clients and their families.
- Worked fast to complete tasks and meet daily deadlines.
Teller
Wells Fargo
10.2023 - 01.2025
- Processed customer transactions accurately and efficiently using advanced banking software.
- Delivered exceptional customer service by resolving inquiries and addressing account issues promptly.
- Collaborated with team members to streamline cash handling processes, reducing wait times for customers.
- Maintained compliance with bank policies and regulatory requirements during daily operations.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Administrative Assistant
Happy Valley Daycare
06.2020 - 10.2022
- Managed daily scheduling for staff and children, optimizing operational flow.
- Coordinated communication between parents and staff, fostering strong relationships.
- Assisted in maintaining accurate records for child enrollment and attendance.
- Supported educational activities by preparing materials and organizing events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, Virginia, VA08-2025
Skills
- Customer service
- Problem-solving
- Attention to detail
- Case management
- Client advocacy
- Conflict resolution
- Analytical thinking
- Case documentation
- Client documentation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
CBS Worker
Winchester Community Mental Health Center
10.2025 - Current
Teller
Wells Fargo
10.2023 - 01.2025
Administrative Assistant
Happy Valley Daycare
06.2020 - 10.2022
Bachelor of Science - Human Services
Old Dominion University
Internships
Winchester Department of Social Services
January 2023- April 2023
- Maintained accurate records
- Shadowed court proceedings
- Shadowed visitations
Winchester Community Mental Health Center
May 2025- August 2025
- Shadowed therapy sessions
- Maintained accurate records