Evelyn Garza
Kingwood
Summary
Dynamic Inside Sales Manager with a proven track record at Fluid Systems, excelling in project management and client support. Expert in developing high-value technical proposals and optimizing sales processes, driving significant account growth. Adept at fostering strong customer relationships while leading teams to achieve operational excellence and enhance brand visibility.
Overview
11
11
years of professional experience
Work History
Inside Sales Manager
Fluid Systems
2019.01 - 2024.01
- Managing projects from the quoting stage until the shipment, installation, and service of the solids control equipment (oil and gas industry).
- Overseeing communication among company’s different departments, dealing with customers and vendors, overseeing deposit invoices' issuance and monitoring payment statuses, and supervising international shipping procedures.
- Managing the Inside Sales department and its provision of excellent customer service.
- Developing high dollar amount technical proposals.
- Generating, negotiating, and closing international contracts.
- Developing and expanding accounts.
- Analyzing company`s accounts and market trends, to determine growth opportunities of market share.
- Collecting and analyzing pricing and sales data to determine optimal pricing strategies.
- Performing sales ratio analysis and sales reports for senior management.
- Attending special events and trade-shows to maximize company’s brand awareness.
- Maintaining and expanding existing relationships with customers and agents.
Inside Sales
Fluid Systems
2017.01 - 2019.01
- Provide all other departments with the customers complete 'chart information'.
- Assign payment terms, provide shipping quotes, and obtain documents such as emails, drawings from engineering departments, vendor quotes, PO’s and assign customer pricing while keeping track of all projects.
- Ensure proper communication is executed between outside sales, manufacturing, vendors and engineering to ensure the customer’s deadlines are met and quality standards are achieved.
Conversio Health Pharmacy
2016.01 - 2017.01
- Interview and train employees within my department.
- Worked directly with CEO and VP of operations to streamline processes and create SOP’s.
- Act as liaison between patients, representatives, and physicians.
- Manage assigned work queues as requested.
- Identify, resolve and document any consumer problems and/or complaints.
Finance Representative/Retail Sales Consultant
AT&T Mobility
2013.01 - 2015.01
- Production-Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods.
- Audit Compliance- Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans and ensure we pass Audit.
- Logistics-Handled all logistics of the store and store resets. Delivery, Inventory, Financing, Reports, and store Resets.
Education
High School Diploma -
Spring Highschool
Spring TX2004-05
Skills
- Team leadership
- Effective communication
- Client support
- Sales process optimization
- Customer service management
- Project management
- Sales reporting
- Customer relationship management
- Training and development
- Problem solving
- Sales development
- Sales staff training
- Excellent communication
- Sales team leadership
- Inventory management
- Customer billing
- Analytical skills
Timeline
Inside Sales Manager
Fluid Systems
2019.01 - 2024.01
Inside Sales
Fluid Systems
2017.01 - 2019.01
Conversio Health Pharmacy
2016.01 - 2017.01
Finance Representative/Retail Sales Consultant
AT&T Mobility
2013.01 - 2015.01
High School Diploma -
Spring Highschool