Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evelyn Gonzales

Albuquerque,New Mexico

Summary

Highly motivated and committed with proven medical history of superior performance at individual, team and organization levels. Multitasks and prioritizes workloads with little or no supervision. Detail oriented professional, looking to bring medical background and team building skills to deadline-driven environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Presbyterian Medical Group
10.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
  • Implemented infection control measures to minimize the spread of communicable diseases within the facility.

Medical Assistant

Lovelace Cancer Center
03.2023 - 09.2023
  • Provided support for clerical functions when needed to include scheduling, referral management, and prior authorizations
  • Used AIDET principles as well as good listening, oral and interpersonal communication skills to create a supportive, therapeutic environment, and provided responsive, compassionate care in meeting patients, significant others, and family requests and needs
  • Maintained medication records, also helped assessing patient flow for their physician to modify schedules if necessary.

Medical Assistant

UNM Student Health and Counseling
04.2019 - 03.2023
  • Processing insurances/ Prior Authorizations for in-house procedures and clinical exams as well as outside referrals
  • Explaining treatment procedures to patients
  • Maintaining medical supply inventory and performing preventative maintenance to keep medical equipment operating
  • Administering medications, including parenteral (IM, SQ, ID); oral drops and eye drops via Seven Rights; Documenting and communicating clinical findings.

Pharmacy Technician

Walgreen’s pharmacy
01.2017 - 07.2018
  • Filling prescriptions
  • Handling medical inventory orders
  • Performing data entry tasks to document patient records within facility databases and maintaining patient files
  • Maintaining safety when dispensing medications.

Education

Pharmacy Technician Certificate -

PIMA Medical Institute
Albuquerque, New Mexico

Medical Assistant Certificate -

PIMA Medical Institute
Albuquerque, New Mexico

Skills

  • Advanced medical terminology interpretation in both English and Spanish
  • Third party billing, insurance processing, handling Prior Authorization, and bookkeeping
  • Multitasking and prioritizing
  • Supply management
  • Clear communication in both Spanish and English
  • Check-in and check-out of procedures and regular appointments
  • Decision making
  • Cleaning and organizing
  • Examination preparation
  • Flexibility and adaptability
  • Standard compliance
  • Conflict resolution
  • Served as primary contact person for the organization
  • Monitored and maintained departmental procedures and organized, prioritized, and directed functions within the central unit
  • Engaged the proper resources to develop a safe, effective and efficient work control plan
  • Pharmacy relations
  • Clinical and Operational judgement
  • Time management
  • Procedure assistance
  • Multi-line telephone system operation
  • Updating medical records
  • Medical administration
  • Treatment room preparation
  • Completing insurance forms
  • Critical thinking
  • Operating medical equipment
  • Microsoft office usage and knowledge
  • Patient chart tracking
  • Resource management
  • Daily activity coordination for assigned unit to include clerical and administrative support to departmental staff
  • Respond and resolve patient complaints to improve performance and patient service
  • Responsible for orientation/training of new and current employees as it relates to departmental procedures, credentialing databases, and daily work

Certification

  • AHA Basic Life Support for Healthcare Providers (CPR and AED), 2023
  • HIPPA/ OSHA Certification, 2019, 2022, 2023
  • NPTA IV Certification, 2018

Timeline

Medical Assistant

Presbyterian Medical Group
10.2023 - Current

Medical Assistant

Lovelace Cancer Center
03.2023 - 09.2023

Medical Assistant

UNM Student Health and Counseling
04.2019 - 03.2023

Pharmacy Technician

Walgreen’s pharmacy
01.2017 - 07.2018

Pharmacy Technician Certificate -

PIMA Medical Institute

Medical Assistant Certificate -

PIMA Medical Institute

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Evelyn Gonzales