Evelyn Goulden
Springfield,Missouri
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Certified Clinic Medical Assistant
Ozark Community Hospital
04.2023 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Certified Clinical Medical Assistant
Mercy
06.2021 - 02.2022
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Schedule and/or reschedule patient appointments.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties for example; answering phones or processing billing inquiries alongside clinical tasks when required.
Nursing Assistant
Dade County Nursing Home
04.2019 - 01.2020
- Improved resident satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Expedited response times to call lights, boosting overall resident satisfaction levels during their stay at the facility.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Dispatcher
Iron Dawg Logistics
04.2018 - 03.2019
- Communicated with drivers and personnel to coordinate timely delivery of frac equipment
- Directed dispatching, routing, and tracking of 20 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Education
No Degree - Certified Clinical Medical Assistant
Ozarks Technical Community College
Springfield, MO08.2021
High School Diploma -
Glendale High School
Springfield, MO05.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- CPR
- Data Entry
Timeline
Certified Clinic Medical Assistant
Ozark Community Hospital
04.2023 - 10.2023
Certified Clinical Medical Assistant
Mercy
06.2021 - 02.2022
Nursing Assistant
Dade County Nursing Home
04.2019 - 01.2020
Dispatcher
Iron Dawg Logistics
04.2018 - 03.2019
No Degree - Certified Clinical Medical Assistant
Ozarks Technical Community College
High School Diploma -
Glendale High School
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