Lara Splane
Franklin,LA
Summary
Accomplished Certified Medical Assistant with a proven track record at Fast Pace Health Urgent Care, enhancing patient outcomes through effective inventory management and patient education. Skilled in Electronic Health Records and complex problem-solving, demonstrated leadership in training staff and streamlining clinic operations. Achieved significant improvements in patient care efficiency and supply utilization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Clinic Coordinator
Fast Pace Health Urgent Care
07.2021 - Current
- Take and record vital signs, triage and record patient medical history on 60+ patients daily.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Educate patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Keep medical supplies in sufficient stock by monitoring levels and submitting orders before depleted.
- Enhance patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Orient and train new staff on proper procedures and policies for both front and back office.
- Update inventory, expiration and vaccine logs to maintain current tracking documentation.
- Complete EKGs, lab draws and start IV fluids and other tests ordered by provider.
- Prepare lab specimens for diagnostic evaluation.
Physician Services Operations Supervisor
Franklin Foundation Hospital
10.2017 - 04.2020
- Responsible for efficient day-to-day clinic operations of multiple locations with approximately 30 employees.
- Oversaw patient flow and perform, promote problem solving.
- Assisted the physicians and clinic directors,
- Liaison between physicians and staff.
- Worked with senior management to develop and support long range goals.
- Assisted with developing, writing and implementing new policies and procedures.
- Assured clinics were appropriately staffed.
- Assisted in the hiring process and training for all non-clinical staff.
- Preformed annual employee reviews.
- Completed reporting for director meetings.
Executive Assistant
SMI Companies, Inc.
09.2006 - 08.2016
- Assisted with preparation and review of bid packages.
- Reviewed customer contracts.
- Maintained vendor qualification packages and Master Service Agreements.
- Managed corporate insurance policies.
- Managed corporate cell phone and credit card accounts.
- Market research and analysis.
- Design and preparation of company marketing brochures and presentations.
- Assisted with the design of company website and responsible for updating all content.
- Payroll processing for minimum of 85 employees.
Treatment Coordinator
Space Center Orthodontics
03.2005 - 09.2006
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Performed in team leader capacity and organized all treatment and placement activities for maximum success of practice.
- Laid out potential payment plans for patients.
Sr. Patient Services Specialist
U.T.M.B. Hospital
04.2003 - 03.2005
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Drove proactive patient outreach activities to schedule appointments and follow-up on care and health maintenance.
- Contacted insurance company to verify patient coverage before visit.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Managed changes and blocks for multiple physicians schedules.
Skills
- Inventory and supply management
- Medical Terminology
- Electronic Health Records
- HIPAA Compliance
- Patient documentation
- Patient Scheduling
- Specimens collection and processing
- Vital Sign Monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant/Clinic Coordinator
Fast Pace Health Urgent Care
07.2021 - Current
Physician Services Operations Supervisor
Franklin Foundation Hospital
10.2017 - 04.2020
Executive Assistant
SMI Companies, Inc.
09.2006 - 08.2016
Treatment Coordinator
Space Center Orthodontics
03.2005 - 09.2006
Sr. Patient Services Specialist
U.T.M.B. Hospital
04.2003 - 03.2005
- CCMA - Certified Clinical Medical Assistant
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