Maria Luna Castellon
Spring,TX
Summary
Results-driven Certified Medical Assistant with over 10 years of experience in patient care and administrative support. Proven ability to streamline workflows and enhancing patient satisfaction.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
HCA WindRose Family Medicine
Spring, Texas
09.2024 - Current
- Assisted physicians with patient examinations and medical procedures.
- Recorded patient medical histories and vital signs accurately.
- Scheduled patient appointments and
- coordinated follow-up care efficiently.
- Administered injections, immunizations, medications, wound dressings, stitches removal and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Administered rapid tests for urinalysis, pregnancy, influenza, Covid and strep to help clinical staff assess conditions.
- Obtained insurance authorizations for prescribed medications and referral processing.
- Certified Preceptor, trained new employee and assessed new hires knowledge gaps related to clinical skills or content areas through testing or observation techniques.
- Provided guidance and mentorship to clinical staff in the areas of patient care, safety protocols, and departmental policies.
- Managed medication inventory and tracked supply levels effectively.
- Monitored medication usage and ensured compliance with regulatory requirements.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Followed protocols for disposing of expired or unused medications safely.
- Performed EKG and demonstrate proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
Certified Medical Assistant
Magnificat primary care / Fiat urgent care
Spring, TX
09.2020 - 09.2024
- Assisted physicians with patient examinations and medical procedures.
- Scheduled patient appointments and coordinated follow-up care efficiently.
- Performed wound dressings, stitches and staples removal according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Administered rapid tests for urinalysis, pregnancy, drug screenings, influenza , COVID and strep to help clinical staff assess conditions.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Participated in team meetings to improve workflows and contribute to improving patient population.
- Assisted physician with minor surgical procedures such as, Pap smear , skin biopsy, hormone pellets insertion, suturing and stapling lacerations .
- Operated x-ray and electrocardiogram (EKG).
- Processed orders for medical supplies and home health.
- Trained and mentor new staff and MA students on protocols and best practices in urgent care and family health care.
- Organized workflows efficiently while ensuring timely completion of tasks throughout shift hours.
- Administered medications including intramuscular injections, oral medications, inhalers, nebulizers and antibiotics.
- Participated in quality improvement initiatives aimed at improving clinical outcomes within the family and urgent care setting
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Extensive knowledge and experience in Wellmed, ensuring quality measures are met efficiently and effectively to ensure patient chronic conditions are well managed and preventative measures are completed.
- Chronic care management specialist provided telephonic management of patients with multiple chronic conditions, reviewed medications , reinforced disease self management education and preventative care guideliness,work as part of the healthcare team to assess patient needs, plan and modify care and implement interventions.
Certified Medical Assistant
Midnassau Medical Care for Kids
Westbury, New York
08.2012 - 03.2020
- Assisted physicians during patient examinations and procedures.
- Administered vaccines, injections, nebulizer treatments and other treatments as directed by physicians.
- Assisted with scheduling appointments.
- Ordered medical supplies, equipment, and medications as needed.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
- Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
- Processed payments received from insurance companies for covered services rendered.
- Obtained authorization from insurance companies for requested services or medications.
- Performed strep, influenza, RSV,urinalysis . Pregnancy, drug testing and other basic diagnostic procedures.
- Coordinated patient referrals and insurance authorizations.
- Handled patient check-in and check-ou.
- Monitored and recorded vital signs as well updating medical history.
- Lead MA for front desk operations oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Supported administrative staff by processing and collecting copayments, deductible and account balances.
- Managed medication inventory and tracked supply levels effectively.
- Conducted diagnostic tests such PFT, tympanometry tests, vision and hearings screenings in accordance with established protocols.
Education
Associate of Applied Science - Medical Assistant Associate Program.
SBI Campus an Affiliated of Sanford Brown Institute
Melville , NY 09.2010 - 08.2012
Hicksville High School
Hicksville, NYSkills
- Computer proficiency in MS word, Excel,PowerPoint , Cerner and ECW software
- Workflow organization
- Medical billing and coding
- Medical terminology
- Inventory Supply Management
- HIPAA and OSHA’s compliance
- Bilingual: Fluent in English and Spanish
Certification
- CCMA active through 09/2027
References
References available upon request.
Timeline
Certified Medical Assistant
HCA WindRose Family Medicine
09.2024 - Current
Certified Medical Assistant
Magnificat primary care / Fiat urgent care
09.2020 - 09.2024
Certified Medical Assistant
Midnassau Medical Care for Kids
08.2012 - 03.2020
Associate of Applied Science - Medical Assistant Associate Program.
SBI Campus an Affiliated of Sanford Brown Institute
09.2010 - 08.2012
Hicksville High School