Evelyn Grabow
Summary
Compassionate Certified Nursing Assistant experienced in diverse healthcare settings, including long-term care and rehabilitation facilities. Delivered patient-centered care while fostering meaningful relationships with patients and families, contributing to enhanced patient satisfaction and quality of care. Supported physically challenged and memory-impaired patients through essential daily hygiene assistance and emotional support.
Overview
1
1
Language
2
2
years of post-secondary education
4
4
years of professional experience
Work History
CNA
Liberty village of princeton
Princeton, Illinois
03.2023 - Current
- Delivered compassionate support to residents in daily living activities, enhancing their quality of life.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Supported residents in mobility and physical exercises for better health.
- Collaborated with nursing staff to monitor vital signs and health conditions, ensuring timely interventions.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured timely assistance by answering patient call lights and fulfilling requests.
- Facilitated daily routines and activities for Dementia/Alzheimer’s residents, promoting engagement and well-being.
- Communicated effectively with residents, families, and healthcare team members.
- Participated in training new staff on care protocols and procedures.
Drive-Thru Cashier
Culver's Restaurant
Princeton, Illinois
12.2022 - 06.2024
- Operated drive-thru window efficiently to ensure fast order processing times.
- Provided friendly service in a fast-paced drive-thru environment.
- Greeted customers, took orders, and provided product information.
- Operated cash register to process customer orders efficiently.
- Handled cash and credit transactions accurately and securely.
- Assisted customers with menu selections and special requests promptly.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Maintained cleanliness and organization of the work area.
- Communicated effectively with team members during peak hours.
- Trained new staff on cashier procedures and customer service techniques.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Education
Associate of Science - Nursing
Illinois Valley Community College
Oglesby, IL 08.2024 - 08.2026
Skills
- Patient care
- Vital sign monitoring
- Health monitoring
- Medication support
- Emergency care
- Dementia care
- Feeding support
- Hygiene support
- Bathing assistance
- Toileting assistance
- Patient lifting
- Patient transfers
- End-of-life support
- Clinical documentation
- Electronic charting
- Collecting specimens
- Compassionate communication
- Effective communication
- Active listening
- Team collaboration
- Customer service
- Problem resolution
- Flexibility and adaptability
- Time management
- Multitasking and organization
- Attention to detail
- Compassion and empathy
- Maintaining confidentiality
- Behavior documentation
- Basic life support
- Complex problem-solving
- Driver's license
- Driver's license
- Collecting specimens
Languages
English
Professional
Timeline
Associate of Science - Nursing
Illinois Valley Community College
08.2024 - 08.2026
CNA
Liberty village of princeton
03.2023 - Current
Drive-Thru Cashier
Culver's Restaurant
12.2022 - 06.2024