Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelyn Hale

Midland,TX

Summary

Proven leader with a track record of enhancing business performance at Take 5 Oil Change through strategic operations management and staff development. Skilled in fostering strong relationships, both with teams and vendors, to drive business growth. Achieved significant improvements in customer satisfaction and operational efficiency by leveraging performance management and business development expertise. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Certified Training Manager/District Manager

Take 5 Oil Change
01.2019 - 05.2024
  • Incorporated industry best practices into course content, ensuring relevance in a rapidly changing business landscape.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed and motivated employees to be productive and engaged in work.
  • Encouraged open communication between trainers and trainees, promoting valuable feedback exchanges that enhanced program quality continually.

Assistant Manager

Dollar Tree
05.2018 - 12.2019
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Company Supply Sergeant

US Army
07.2007 - 07.2014
  • Managed and supervised a team of junior personnel, ensuring proper distribution and accountability for all company assets.
  • Established strong relationships with vendors and suppliers, negotiating favorable contract terms that reduced overall costs without compromising quality.
  • Maintained accurate records of all purchasing transactions, ensuring compliance with company policies and procedures.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Education

BBA - Business Administration

South University
Austin, TX
06.2017

Skills

  • Operations Management
  • Business Development
  • Staff Development
  • Performance Management

Timeline

Certified Training Manager/District Manager

Take 5 Oil Change
01.2019 - 05.2024

Assistant Manager

Dollar Tree
05.2018 - 12.2019

Company Supply Sergeant

US Army
07.2007 - 07.2014

BBA - Business Administration

South University
Evelyn Hale