Evelyn Hernandez
Houston,TX
Summary
Experienced, well suited for roles requiring strong customer interaction. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences. Energetic and personable exemplary team-building strategies. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationship and delivering impressive results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Davids Bridal
01.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Clear Lake High School
Houston, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Money handling
- Flexible schedule
- Store opening and closing
- Professional demeanor
- Excellent communication skills
Accomplishments
- Multiple reviews left on the Davids Bridal website were shown to HR (5 star costumer service)
Certification
- Advanced Customer Service and Sales Certification - National Retail Federation (NRF).
- CPR certified
Timeline
Sales Associate
Davids Bridal
01.2024 - 11.2024
- Advanced Customer Service and Sales Certification - National Retail Federation (NRF).
- CPR certified
High School Diploma -
Clear Lake High School
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