Open To Work
Evelyn Hernandez
Work Preference
Summary
Bilingual professional fluent in English and Spanish, committed to delivering high-quality work. Demonstrates a proactive approach to understanding tasks and responsibilities, ensuring clarity through effective communication. Reliable and eager to learn, consistently contributing to team success.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Returns Processor
Tennis Express
Houston, Tx
03.2026 - 06.2026
- Processed returned merchandise to ensure quality and compliance with company standards.
- Inspected returned items to identify damage or defects, documenting information in database.
- Inspected items for damage and determined restocking or disposal procedures.
- Processed damaged goods and coordinated with vendors for replacements or repairs.
- Processed refunds up to specified dollar amounts according to strict company policy.
- Utilized warehouse management systems to track and update return statuses.
- Collaborated with customer service to address return inquiries and issues.
- Organized and maintained inventory of returned products in the warehouse.
Picker
Tennis Express
Houston, Texas
07.2024 - 03.2026
- Selected products accurately from inventory for customer orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Reported any damaged or defective items immediately to supervisor for further investigation.
Processor/Warehouse Packer
Tennis Express
Houston, Tx
05.2024 - 07.2024
- Packaged orders securely for shipment to enhance delivery experience.
- Inspected every item contained in every order with detail.
- Assisted in quality control checks to ensure product standards met company guidelines.
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
- Calculated, reviewed, and updated financial or other relevant information.
Skills
- Returns management
- Refund management
- Inventory management
- Quality inspection
Certification
- Drivers license
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Returns Processor
Tennis Express
03.2026 - 06.2026
Picker
Tennis Express
07.2024 - 03.2026
Processor/Warehouse Packer
Tennis Express
05.2024 - 07.2024