EVELYN JACEWICZ
Burlington Stores
Elmendorf,TX
2
Languages
1
Certification
13
years of professional experience
Bilingual Administrative and Customer Service Professional experienced in banking, human resources, and retail. Delivered exceptional service through strong customer relations, cash handling, and office administration skills. Committed to reliability and organization while enhancing customer experiences and supporting inventory management.
Work History
Retail Associate/Cashier
8 Months- Delivered excellent customer service, addressing inquiries to enhance customer satisfaction.
- Operate POS register, process cash/card transactions and returns.
- Merchandised products on sales floor to enhance customer experience., restock and label products.
- Maintain organized sales floor and fitting rooms.
- Merchandise, restock and label products.
- Collaborated with team members to improve service efficiency. with team to meet daily sales and operational goals.
- Replenished merchandise, organized stockroom inventory, and maintained organized backroom standards.
- Executed markdowns, price changes, and signage updates to support floor presentation.
- Processed transactions accurately while resolving register issues and payment discrepancies.
- Monitored fitting rooms and sales floor for cleanliness, safety, and loss prevention.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Delivered customer service across sales floor, fitting rooms, and checkout areas.
Human Resources Assistant / Receptionist
2 Years- Managed front desk operations and assisted employees with inquiries to enhance workplace support.
- Posted job openings and communicated with candidates.
- Prepared employment contracts and HR documentation.
- Processed vacation requests, insurance forms, labor certifications and employee benefits.
- Processed vacation requests, insurance forms, and labor certifications to ensure compliance with company policies.
- Posted job openings and communicated with candidates to streamline recruitment process.
- Managed and organized administrative tasks across various departments to ensure efficient operations. across departments.
- Managed employee records, ensuring accurate HR documentation and secure personnel file organization.
- Coordinated onboarding and offboarding, preparing paperwork and supporting smooth employee transitions.
- Assisted with benefits administration, enrollment updates, and employee data changes in HR systems.
- Answered and redirected incoming phone calls for office.
Office Assistant
7 Years 1 Month- Provided customer service in a financial environment.
- Managed cash control and balanced daily transactions.
- Supervised cashier operations and ensured compliance.
- Prepared loan contracts and disbursed loans.
- Verified documentation and maintained accurate records.
- Assisted clients with financial products and account inquiries.
- Performed administrative and data entry tasks.
- Coordinated member correspondence, phone inquiries, and front-desk support with accuracy and professionalism.
- Processed loan documents, account forms, and confidential records while maintaining organized filing systems.
- Prepared reports, memos, and correspondence using careful data entry and document formatting.
- Assisted with cash receipts, payment records, and ledger updates while ensuring transaction accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Education
Bachelor's Degree - Business Administration
Skills
Customer Service
Cash Handling
Human Resources
Recruiting Support
Administrative Support
Microsoft Office
Data Entry
Record Management
Organization
Teamwork
Communication
Inventory
Problem Solving
Time Management
Reliability
Customer engagement
Engaging demeanor
Reliability and punctuality
Cash register operation
Store maintenance
Cleaning and sanitizing
Brand representation
Sales promotion
Customer service
Cash handling
Flexible schedule
Professional attitude
Honest and dependable
Adaptable and flexible
Certification
- Certification Customer Service Specialist, ETA Internacional, 2026
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Associate/Cashier
Burlington Stores
02.2026 - 10.2026Read More
Human Resources Assistant / Receptionist
Dominican Mining Corporation
03.2022 - 03.2024Read More
Office Assistant
Maimón Savings and Loan Cooperative
07.2013 - 08.2020Read More
Autonomous University of Santo Domingo
Bachelor's Degree from Business Administration
Read More