Jocelynn Arroyo
Pharr,USA
Summary
Hello, my name is Jocelynn Arroyo, and I am in search of a job that will help me have experience in the workforce as well as give me the opportunity to meet work environments and be of service to make your organization a more efficient place. I am 21 years old and graduated High School in May 2023 with my High School Diploma and, a Patient Care Certification. I am currently in school pursuing a nursing career. I attend my classes around 2 times a week apart from my studying schedule. I am in pursuit of looking for different job opportunities to broaden my horizon in the workforce. As someone that is in school pursing a nursing career, I am looking to get experience in the healthcare setting and learn towards my goal. I consider myself a hardworking, determined, and friendly individual. I am a person that loves to learn things and loves to help people having trouble. I have good communication skills and love to make people feel welcomed and comfortable. I would really love to hear back from you and any opportunities you have for me.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Associate/Cashier
Dollar Tree
Pharr, TX
06.2024 - Current
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Suggested alternative products when requested items were out of stock
- Performed opening/closing duties including counting money in the register before/after shifts
- Organized merchandise displays to maintain visual appeal and facilitate easy access.
- Collaborated with team members to restock shelves promptly during busy periods.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Restocked and organized merchandise in front lanes.
Checkout Advocate
Target
McAllen, TX
11.2025 - 02.2026
- ## Industry-Standard Skills
- Processed transactions using point-of-sale systems while maintaining accuracy and speed.
- Handled cash and electronic payments securely to ensure reliable customer experiences.
- Organized checkout areas by restocking supplies and maintaining a clean environment.
- Suggested alternative products to customers when preferred items were unavailable in stock.
- Crosstrained in multiple departments to provide backup assistance when needed.
- Resolved customer complaints diplomatically, ensuring all parties were satisfied with the outcome.
- Provided information on store promotions and discounts, increasing sales of featured products.
Education
High school diploma -
Valley View High School
Pharr, TX05-2023
Skills
- Communication skills
- Teamwork
- Fluent
- Customer service English/Spanish
- Customer service
- Store maintenance
- Cleaning and sanitizing
- Hospitality and accommodation
- Relationship building
Certification
Microsoft Office Specialist
Patient Care Technician Certification
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Checkout Advocate
Target
11.2025 - 02.2026
Retail Associate/Cashier
Dollar Tree
06.2024 - Current
High school diploma -
Valley View High School