Jamiry Kaywood
Westwego,LA
Summary
Self-directed and demonstrates strong versatility with the ability to work independently, prioritize and coordinate assignments under highly time-sensitive conditions, and collaborate effectively in a team environment. Charismatic with strong years of customer service experience. Highly trustworthy and ethical, and a Motivated claims adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
7
7
years of professional experience
Work History
Retail Associate/Cashier
Fanatic’s
02.2022 - Current
- Selling, transporting, and stocking sports merchandise for upcoming sporting events
- Maintaining a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock tidiness and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and surpass performance targets.
Catastrophe Desk Adjuster
Frontline Insurance
10.2024 - 11.2024
- Evaluated insurance claims for compliance with policy terms and conditions.
- Improved accuracy by meticulously reviewing claim documentation and photographs.
- Assessed property damage to determine claim validity.
- Provided detailed reports for claims processing, ensuring thorough documentation.
- Managed high volume caseloads to ensure rapid resolutions for clients and maintained customer satisfaction.
- Improved customer satisfaction by resolving claim issues promptly and professionally.
Northbay Medical Center/EBO Customer Service Representative
State Collections Services
09.2023 - 08.2024
- Make inbound and outbound calls to patients regarding medical bills, and update patients medical info accordingly
- Communicate with Workers Comp, Claim Adjusters, Sheriff Departments, and Attorneys regarding medical billing and claim info
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Enhanced customer satisfaction by addressing inquiries and resolving complaints promptly.
- Provided personalized service, ensuring client retention.
- Acted as liaison between healthcare providers and insurance companies; resolved disputes quickly while maintaining positive relationships.
Lumber/Roofing Associate
Lowe’s
02.2020 - 11.2020
- Assist customers with loading and unloading of lumber, shingles, Building materials, and other roofing items
- Expedited material loading for customers, utilizing hand trucks or power equipment as necessary while maintaining safety standards.
- Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
- Delivered exceptional customer service, addressing inquiries regarding product specifications and applications.
- Helped maintain proper stock rotation practices by identifying slow moving items for clearance promotions or markdowns.
Dairy Retail Associate
Walmart
11.2019 - 04.2020
- Assisted customers in locating products to improve shopping experiences.
- Assisted with opening and closing procedures to ensure store operations ran smoothly.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Construction Laborer
Youth Rebuilding New Orleans
06.2018 - 08.2018
- Internship renovating damaged and worn down houses and properties in New Orleans due to Katrina and multiple storm related damages.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Observed safety regulations on job sites to minimize accidents.
- Operated power equipment to move materials and promote job efficiency.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Education
Adjusting
Pilot Catastrophe Auto And Property Training
02.2023
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Adjusterpro
12.2022
High School - undefined
Edna Karr High School
New Orleans, LA05.2020
Skills
- Notable customer service experience
- Ability to multi-task and exercise good judgment in difficult situations
- Strong analytical, research, and problem-solving skills
- Exceptional written and verbal communication skills
- Critical thinking
- Claims investigation
- Active listening
- Claims processing
- Proficient with Microsoft Word and Excel
- Certified with property and auto insurance
- Licensed Claim Adjuster
- Competent computer coding skills
- State Farm property certified
- Pilot Catastrophe Auto and Property Adjuster Certified
- Xactimate Trained
- Guidewire Trained
- CCC One Trained
Timeline
Catastrophe Desk Adjuster
Frontline Insurance
10.2024 - 11.2024
Northbay Medical Center/EBO Customer Service Representative
State Collections Services
09.2023 - 08.2024
Retail Associate/Cashier
Fanatic’s
02.2022 - Current
Lumber/Roofing Associate
Lowe’s
02.2020 - 11.2020
Dairy Retail Associate
Walmart
11.2019 - 04.2020
Construction Laborer
Youth Rebuilding New Orleans
06.2018 - 08.2018
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Adjusterpro
High School - undefined
Edna Karr High School
Adjusting
Pilot Catastrophe Auto And Property Training