EVELYN J. BAUMGARDNER
Sun City,Arizona
Summary
Skilled in curriculum design and classroom management, I effectively mentored students while driving operational success. Recognized for enhancing store efficiency and maintaining high client satisfaction through effective communication and leadership.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar Tree Inc.
01.2016 - 01.2024
- Hired as a cashier, then moved into a position as Part time Assistant Store Manager of Operations.
- My responsibilities include operating and facilitating the work in the store at night, while maintaining discipline of cashiers, helping customers, remaining in the position of backup cashier, refacing the store, reclaiming the items out of place, and finalizing all the evening paperwork, this includes balance of safe at night.
- I have been appropriately trained in all of the I-Learns, in VIP, I have prepared the Cashier Action Plan paperwork weekly and completed the required jobs for the position I hold.
- I was promoted to Fulltime Operations Manager and accepted all of the responsibilities inclusive of the position.
- From there I became store manager in 2021 until 2024.
Full time Assistant Front End Manager
Fry's Food Store
Peoria, Arizona
01.2012 - 01.2013
- Hired as a Deli worker, then moved to front end management training.
- Responsible for operating the frontend of the grocery store including all aspects of operations. i.e. cashiers, courtesy clerks, customers, intake of cash, financial accounting of all registers per day.
Full time Instructor
Lamson College
Tempe, Arizona
01.2005 - 01.2012
- Instruct Paralegal/Administrative Specialist/ Business Management core and general education classes.
- Responsibilities include grading input into Engrade, attendance recording, lecture, syllabi revision and student mentoring.
Owner
Advanced Arizona Wills and Trusts
Tempe, Arizona
01.2005 - 01.2011
- Assume liability for all aspects of the document preparation business including human relations, customer service, advertising and group presentations.
Agent
Metropolitan Life Insurance Company
Phoenix, Arizona
01.1978 - 01.1989
- Responsible for client satisfaction with life policies, functioned as Sales Agent for booking of business.
- Excelled in telephone customer service and performed client home appointments.
Office Assistant to Executive Secretary
Union Programs Insurance Co.
Phoenix, Arizona
01.1986 - 01.1987
- Assisted with all aspects of office secretarial services including filing, mailings, client calls and agent customer service.
Education
Teacher of English As A Foreign Language Certificate - English As A Foreign Language
IAP Career College
Phoenix, AZ06.2025
Bachelor of Arts - English Literature
Ottawa University
Phoenix, AZ01.2002
Masters Studies - Psychology Counseling Program
Ottawa University
Phoenix, AZ01.2002
Associate of Applied Science Degree - Paralegal Studies
American Institute
Phoenix, AZ01.1994
Undergrad classes -
Phoenix College
Phoenix, AZ01.1993
Skills
- Effective communication
- Customer service
- Curriculum design
- Classroom management
- Student mentorship
- Team collaboration
Fax
480-699-3792
Certification
- State of Arizona Insurance License, 1987-2005
- State of Arizona Notary Certificate, 1987-2024, Signing Agent Certificate, All required classes
- Supreme Court Certification, until 07/01/05, Paralegal
- Certificates for CLE Classes, required
Certificates Awards
- Maricopa County Juvenile Probation Department
- Superior Court of Arizona, Maricopa County
- Multicultural Counseling Competencies
- Arizona Association of Licensed Private Investigators
- Lions Clubs (Speaker)
- Various Insurance Awards
Volunteer Positions
- Maricopa County Juvenile Probation Department, Diversion Program, 01/01/98, 01/01/00
- Superior Court of Arizona, Maricopa County, Alternative dispute Resolution Program, 01/01/02, 01/01/03
Timeline
Store Manager
Dollar Tree Inc.
01.2016 - 01.2024
Full time Assistant Front End Manager
Fry's Food Store
01.2012 - 01.2013
Full time Instructor
Lamson College
01.2005 - 01.2012
Owner
Advanced Arizona Wills and Trusts
01.2005 - 01.2011
Office Assistant to Executive Secretary
Union Programs Insurance Co.
01.1986 - 01.1987
Agent
Metropolitan Life Insurance Company
01.1978 - 01.1989
Teacher of English As A Foreign Language Certificate - English As A Foreign Language
IAP Career College
Bachelor of Arts - English Literature
Ottawa University
Masters Studies - Psychology Counseling Program
Ottawa University
Associate of Applied Science Degree - Paralegal Studies
American Institute
Undergrad classes -
Phoenix College
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