EVELYN JIMENEZ
FRESNO,CA
Summary
Dedicated employee with a pleasant personality and a proactive approach with patients via active listening and question response. A multitasker with expertise in managing the check-in process and patient flow within the office.
Overview
27
27
years of professional experience
Work History
Practice Coordinator III
UCSF Fresno Alzheimer And Memory Center
11.2023 - 03.2024
- Proficient in EMR systems such as EPIC and PCIS, with a strong grasp of various Office-type software.
- Skilled in assessing situations, organizing workloads, devising solutions, and offering suggestions.
- Experienced in sensitively engaging with diverse individuals.
- Handled incoming and outgoing referrals, securing necessary authorizations.
- Coordinated scheduling for new and follow-up appointments, adjusting for cancellations and no-shows.
- Ensured accurate patient information and insurance verification, informing patients of financial obligations and collecting due payments when required.
Patient Acess Specialist
Community Health Systems, CHS
01.2012 - 10.2023
- Verified any changes or data updates to patient records and checked insurance information at each appointment
- Supported patient admissions, discharges, and transfers to promote team productivity
- Collected deductibles, deposits and co-pays
- Scanned insurance cards, financial documents, COA, HIPAA, Advance Directive and patient ID into EMR.
NICU Unit Clerk
Community Health Systems, CHS
05.2008 - 01.2012
- Answered unit calls and took messages for healthcare staff to maximize team productivity
- Interacted with customers by phone, email, or in-person to provide information
- Prepared admissions charts and scanned records
- Combined all patient information using Excel for unit clerks to use on a daily basis
- Consolidated patient labels into one book alphabetically and implemented a CD sleeve in charts for patient labels
- Worked directly with Lab to get all clerks trained on using PTS (pneumatic tube system) to have blood products tubed for our patients.
Insurance Billing Coordinator
Dr. Sam Akande
09.2007 - 05.2008
- Obtained demographic and financial information on a daily basis from patients
- Determined eligibility of insurance coverage and negotiated payments with patients
- Updated files on a regular basis, prepared letters and general correspondence
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
- Audited and corrected billing and posting documents for accuracy.
Ammunition Supply Specialist
US ARMY
03.1997 - 01.2004
- Maintained a Staff Sergeant's position as a Specialist (2 ranks higher) and supervised six subordinates
- Six years experience in preparing and requisitioning ammunition by safety standards implemented by company for shipment of Munitions and Hazardous materials
- Employed and supervised safety precautions regarding ammunition storage, handling, maintenance, stock control, accounting, inspection, and inventory of hazardous materials
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability
- Synchronized supply chains to optimize inventory and service procedures.
Education
Associate of Science - Medical Administration
Fresno City College
Fresno, CA05.2007
Skills
- Patient data privacy
- Recordkeeping
- Benefits knowledge
- Registration process management
- Patient engagement and service
- Trained in EPIC
Languages
Spanish
Native or Bilingual
Timeline
Practice Coordinator III
UCSF Fresno Alzheimer And Memory Center
11.2023 - 03.2024
Patient Acess Specialist
Community Health Systems, CHS
01.2012 - 10.2023
NICU Unit Clerk
Community Health Systems, CHS
05.2008 - 01.2012
Insurance Billing Coordinator
Dr. Sam Akande
09.2007 - 05.2008
Ammunition Supply Specialist
US ARMY
03.1997 - 01.2004
Associate of Science - Medical Administration
Fresno City College
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