Evelyn Kiragu
Iselin,NJ
Summary
Accomplished Case Manager with a proven track record at Visiting Nurses Association, excelling in patient care coordination and chronic disease management. Demonstrated expertise in regulatory compliance and emotional awareness, significantly enhancing patient recovery outcomes. Skilled in interdisciplinary collaboration and crisis intervention, consistently improving treatment strategies and patient satisfaction. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in [Type] environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for [Type] individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Case Manager
Visiting Nurses Association
02.2018 - 01.2024
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Managed patients recovering from medical or surgical procedures.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Recorded details regarding therapies to keep patient charts updated.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Case Manager
Atlantic Health System
01.2017 - 01.2018
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Recorded details regarding therapies to keep patient charts updated.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Charge Nurse
AristaCare at Alameda Center
01.2005 - 12.2016
- Supervised and managed daily scheduling, tasking, and administration.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Recorded details regarding therapies to keep patient charts updated.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Associate of Science - Nursing
Brookdale Community College
Lincroft, NJ12.2004
Skills
- Care Coordination
- Needs Assessment
- Case Management
- Chronic Disease Management
- Patient support
- Discharge Planning
- Health History Documentation
- Regulatory Compliance
- Family Education
- Patient Assessment
- Case Documentation
- Conflict Resolution
- Emotional awareness
- Documentation And Reporting
- Documentation proficiency
- Direct Patient Care
- Treatment Planning
- Organization and Multitasking
- Intervention Plans
- Case Needs Assessment
- Annual Case Reviews
- Case Management Tracking
- Email and Telephone Etiquette
- Patient Needs Assessment
- Patient Management
- Interdisciplinary Collaboration
- Community Resources
- Problem-Solving
- Patient Assessments
- Crisis Intervention
- Decision-Making
- Positive Attitude
- Quality Assurance Controls
- Home Visits and Inspections
- Progress Evaluations
- Case Planning
- Family Education Programs
Timeline
Case Manager
Visiting Nurses Association
02.2018 - 01.2024
Case Manager
Atlantic Health System
01.2017 - 01.2018
Charge Nurse
AristaCare at Alameda Center
01.2005 - 12.2016
Associate of Science - Nursing
Brookdale Community College
Similar Profiles
Maureen BlackmerMaureen Blackmer
LNA at Visiting Nurses AssociationLNA at Visiting Nurses Association
Shannon JohnsonShannon Johnson
Home Health Aide at Visiting Nurses AssociationHome Health Aide at Visiting Nurses Association
Keda PeralteKeda Peralte
Certified Nursing Assistant at Visiting Nurses AssociationCertified Nursing Assistant at Visiting Nurses Association