Evelyn Lopez
Fullerton,CA
Summary
Healthcare professional currently pursuing a Registered Nursing degree with experience supporting patients in clinical and healthcare settings. Experienced in patient communication, front-desk operations, scheduling, patient support, and maintaining confidentiality. Organized, dependable, and comfortable working in fast-paced environments while providing compassionate and professional service. Seeking a remote healthcare position where I can use my healthcare experience while continuing to grow professionally.
Overview
4
4
years of professional experience
Work History
Hyperbaric Technician Assistant
Life Hyperbarics
Stanton, California
01.2022 - 04.2024
- Provided direct patient support before, during, and after hyperbaric oxygen therapy while maintaining a professional, compassionate, and patient-centered environment.
- Assisted with patient intake, preparation, and education, ensuring patients understood treatment procedures and facility guidelines.
- Communicated with patients and healthcare staff regarding patient needs, treatment schedules, and changes in patient status.
- Maintained accurate patient documentation and treatment records while following HIPAA, confidentiality, and safety protocols.
- Assisted with preparation and turnover of hyperbaric treatment areas according to established clinical and safety procedures.
- Monitored patients throughout treatment and promptly communicated concerns or changes to the appropriate healthcare professional.
- Supported daily clinical operations, including treatment-room preparation, equipment readiness, and coordination of patient flow.
- Demonstrated strong communication, attention to detail, multitasking, teamwork, and patient-service skills in a clinical healthcare setting.
Patient Concierge
Best Upon Request
Fullerton, California
02.2021 - 12.2022
- Provided professional, compassionate patient support and customer service to patients and families in a healthcare setting.
- Assisted patients with appointments, scheduling, check-in, directions, and general healthcare-related questions to create a positive patient experience.
- Communicated effectively with patients, families, providers, and healthcare staff to help coordinate patient needs and services.
- Served as a primary point of contact for patients, providing timely assistance and helping resolve questions or concerns.
- Maintained patient confidentiality and HIPAA compliance when handling patient information and communicating with patients and staff.
- Assisted with patient intake and registration processes, ensuring information was communicated accurately to the appropriate departments.
- Coordinated patient flow and worked with healthcare staff to support efficient daily clinical operations.
- Demonstrated strong communication, organization, multitasking, problem-solving, attention to detail, and patient service skills in a fast-paced healthcare environment.
Receptionist/COVID-19 Temperature Screener
Hireground
Downey, California
04.2020 - 12.2020
- Served as a professional first point of contact for patients, visitors, and staff, providing courteous patient support and front-desk assistance in a healthcare environment.
- Conducted COVID-19 health screenings and followed established infection prevention, safety, and screening protocols to help maintain a safe environment.
- Communicated screening procedures, facility guidelines, and health-related information clearly while providing a positive patient experience.
- Assisted with patient check-in, registration, and visitor management, ensuring individuals were directed to the appropriate department or healthcare staff.
- Responded to patient and visitor questions and concerns, using active listening, communication, and problem-solving skills to provide timely assistance.
- Accurately collected and communicated required screening information while maintaining patient confidentiality and HIPAA standards.
- Coordinated with healthcare staff regarding patient flow, screening concerns, and facility needs to support efficient daily healthcare operations.
- Managed multiple responsibilities in a fast-paced setting while maintaining attention to detail, professionalism, organization, and compassionate patient service.
Education
Bachelor of Science - Nursing
Nightingale College
Ogden, UT12-2027
Skills
- Patient Care & Support
- Patient Communication
- Patient Intake & Registration
- Appointment Scheduling & Coordination
- Healthcare Administration
- HIPAA & Patient Confidentiality
- Healthcare Documentation
- Patient Relations & Conflict Resolution
Timeline
Hyperbaric Technician Assistant
Life Hyperbarics
01.2022 - 04.2024
Patient Concierge
Best Upon Request
02.2021 - 12.2022
Receptionist/COVID-19 Temperature Screener
Hireground
04.2020 - 12.2020
Bachelor of Science - Nursing
Nightingale College