Evelyn Macias
Amarillo
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Los Reyes Restaurante Y Cantina
Vacaville, CA
01.2024 - 06.2025
- Managed food and beverage orders accurately to enhance dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Sales Associate
Nike Factory Outlet
Vacaville, CA
02.2023 - 08.2023
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained visual merchandising standards, ensuring appealing store displays and product presentation.
- Processed transactions efficiently using POS systems, minimizing wait times for customers.
- Provided knowledgeable support on product features and benefits, fostering customer loyalty.
- Executed inventory management tasks, including stock replenishment and organization of merchandise.
- Collaborated with team members to achieve daily sales targets and maintain operational efficiency.
Server
Twin Peaks
Tukwila, WA
09.2021 - 11.2022
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to tables.
- Resolved guest complaints promptly, maintaining positive dining experiences and encouraging repeat business.
- Developed strong relationships with regular customers, personalizing service to enhance their overall experience.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
The Plaza Restaurant
Dumas, TX
08.2018 - 07.2021
- Trained new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Assisted in inventory management by monitoring stock levels and communicating needs to management.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Dumas High School
Dumas, TX05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Customer service
- Cash handling
- Guest engagement
Certification
- Certified in food handling and TABC
Timeline
Server/Bartender
Los Reyes Restaurante Y Cantina
01.2024 - 06.2025
Retail Sales Associate
Nike Factory Outlet
02.2023 - 08.2023
Server
Twin Peaks
09.2021 - 11.2022
Server/Bartender
The Plaza Restaurant
08.2018 - 07.2021
High School Diploma -
Dumas High School