EVELYN Mago - Barachina
Certified Pharmacy Technician
Calabasas,CA
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to [Company]. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
Work History
Pharmacy Technician
CVS Pharmacy
Los Angeles, CA
08.2022 - Current
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Amazon Associate
Amazon Prime
Los Angeles, CA
01.2018 - 03.2022
- Created solutions for customers to satisfy specific needs, quality and budget.
- Utilized customer feedback to improve product offerings.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Developed and implemented strategies to streamline office operations.
Food Drug Regulation Officer
Food Drug Administration Philippines
Philippines
11.2000 - 09.2007
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Examined products for imperfections and defects.
- Utilized quality control software to track and analyze product data.
- Assisted in developing inspection and testing protocols.
- Operated and maintained testing equipment.
- Followed standard operating procedures for inspections and tests.
- Followed safety protocols while handling hazardous materials.
- Sampled products to verify compliance with standards
- Investigated customer complaints to take necessary corrective actions.
- Recorded inspection and test results on data sheets.
- Repaired faults, reassembled products, and completed additional tests.
- Trained other workers in inspection and testing procedures.
Education
Associate of Arts - Pharmacy Technology
Cerritos College
Norwalk, CA 05.2020 - Current
Bachelor of Science - Chemistry
Far Eastern University
Manila, Philippines 06.1987 - 05.1993
Skills
Research oriented, Analytical, Inter-personal skills, Detail-Oriented
Drug storage procedures
Updating medication histories
Confidentiality and HIPAA
Advanced math skills
FDA Drug Safety Guidelines
Manual and automated medication dispensing
Medicare and Medicaid process
Drug safety
Medication dispensing
Typing medication labels
Secure storage of medications
Patient confidentiality
Team collaboration
Answering customer questions
Additional Information
- Extensive knowledge in Retail Pharmacy. Work as a Pharmacy Technician in one of the successful retail pharmacy in the States. With two hundred forty hours of Clinical Externship Experience in a Hospital Pharmacy doing Sterile and Non-Sterile Compounding and other duties as Pharmacy Technician Trainee. In depth knowledge and experience in laboratory testing of pharmaceutical products. Expertise in the process of extraction, isolation and identification of crude drug’s active ingredient using Thin-Layer Chromatography and Gas Chromatography - Mass Spectroscopy. Adept in using the United States Pharmacopeia as reference in testing and analysis of antibiotic and other pharmaceutical drugs.
Accomplishments
Successfully Accomplished Philippines and Japan Government’s Sponsored Training.
Individual Training Course,
Development of Crude Drug Monographs
Organized by Japan International Cooperation Agency and Department of Health Philippines.
Timeline
Pharmacy Technician
CVS Pharmacy
08.2022 - Current
Associate of Arts - Pharmacy Technology
Cerritos College
05.2020 - Current
Amazon Associate
Amazon Prime
01.2018 - 03.2022
Food Drug Regulation Officer
Food Drug Administration Philippines
11.2000 - 09.2007
Bachelor of Science - Chemistry
Far Eastern University
06.1987 - 05.1993