Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Evelyn McCollum

CARO,MI

Summary

Certified Pharmacy Technician with 9 years of experience and firm command of regulatory requirements. Skillfully processes high-volume prescription refills and maintains inventory accuracy. Considered hardworking, ethical, and detail-oriented.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

SpartanNash
Caro, MI
01.2022 - Current
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.

Certified Pharmacy Technician

Walmart
Michigan, United States
06.2015 - 01.2022
  • Adhered to HIPAA regulations and upheld patient privacy rules
  • Assisted pharmacists with counting medications, labeling containers, and pricing prescriptions
  • Communicated with pharmacy customers to gather and verify personal, medical, and insurance information
  • Received and documented refill requests from patients via telephone
  • Assisted with billing, entering orders with high accuracy and verifying insurance

Sales Associate

Walmart Pharmacy
Michigan, United States
07.2012 - 01.2022
  • Created great customer experiences through personalized sales support
  • Worked independently but within a team environment
  • Processed credit card payments and accurately handled cash
  • Maintained a calm demeanor and managed issues professionally and according to company standards
  • Developed customer base by delivering consistent customer service

Deli Associate

Walmart
Michigan, United States
11.2009 - 07.2012
  • Communicated with customers to assess needs and make product recommendations
  • Adhered to local, state, and federal laws for food handling and sanitation
  • Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards
  • Met health code standards by keeping display cases, cooler, and freezer organized and clean

Cashier

Walmart
Michigan, United States
06.2005 - 11.2009
  • Maintained clean, organized, and well-stocked checkout areas
  • Provided information to customers on products or services
  • Engaged with customers while completing cash register transactions
  • Trained new retail team members in customer service and company policies
  • Worked with customer service leaders and managers to meet customer needs
  • Kept customers happy by quickly processing payments and bagging purchases

Education

Associates - Business Studies

Delta College
University Center, MI
12.2015

Skills

  • Self-motivated
  • Pharmacist support
  • Strong communication
  • Task Prioritization
  • HIPAA regulations
  • Insurance reconciliation
  • Pharmacy technician experience
  • Data entry
  • Customer service
  • Microsoft Office
  • Medical Billing

Certification

  • Pharmacy Technician Certification, 06/15, Present
  • PTCB Certification, 06/15, Present
  • Billing and Reimbursement Certificate, 05/24, Present

Assessments

  • Customer focus & orientation, Proficient, 09/21
  • Medical terminology, Proficient, 09/21

Timeline

Certified Pharmacy Technician

SpartanNash
01.2022 - Current

Certified Pharmacy Technician

Walmart
06.2015 - 01.2022

Sales Associate

Walmart Pharmacy
07.2012 - 01.2022

Deli Associate

Walmart
11.2009 - 07.2012

Cashier

Walmart
06.2005 - 11.2009

Associates - Business Studies

Delta College

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Evelyn McCollum