Evelyn Medina
Summary
Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Dedicated and motivated to maintain customer satisfaction and contribute to company success by utilizing my extensive experience in sales and customer service.
Overview
12
12
years of professional experience
Work History
Data Entry Clerk
South Wind Food Inc.
Carson, CA
01.2024 - Current
- Complete data entry tasks with accuracy and efficiency.
- Follow established procedures to enter and process data correctly.
- Verify accuracy of data entered into system to produce error-free reports.
- Communicate with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintain purchase records by entering purchase orders,inventory adjustments,and upcoming shipment details.
- Create RMA for customers when needed.
Business Development Representative
Palmen Motors/Twelve
Hybrid
05.2023 - 01.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Supported company growth initiatives through participation in marketing campaigns, promotional events, and product launches.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
Assistant Manager
T-Mobile
Los Angeles, CA
09.2016 - 12.2024
- Always be open and available to support the team, keep the store looking its best, and make sure my knowledge is up to date on all the latest and greatest products and services
- Present, promote, and upsell products that are on promotion to existing and new customers
- Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity
- Serving and selling to our customers while building loyalty
- Oversee and train new staff in my shifts
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand
- Daily outbound calling; Identifying new business opportunities through cold calling, networking, marketing and prospective database leads.
Cashier
Taco Bell
Compton, CA
06.2013 - 09.2016
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
Education
Associate Degree - Sociology
El Camino College
01.2015
High School Diploma -
Compton High School
01.2009
Skills
- Data entry
- CRM-Oriented
- Computer Proficient
- Multitasker
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
- Communication Skills
- Problem Solving
- Lead Sourcing
- Outbound Sales
- Cash Handler
Languages
Spanish
Timeline
Data Entry Clerk
South Wind Food Inc.
01.2024 - Current
Business Development Representative
Palmen Motors/Twelve
05.2023 - 01.2024
Assistant Manager
T-Mobile
09.2016 - 12.2024
Cashier
Taco Bell
06.2013 - 09.2016
Associate Degree - Sociology
El Camino College
High School Diploma -
Compton High School