Evelyn Meza Equihua
Tucson,AZ
Summary
Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently, and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.
Overview
10
10
years of professional experience
Work History
Virtual Administrative Assistant
Ruby Receptionists Web
Tucson, Arizona
01.2022 - Current
- Managed scheduling and calendar coordination for multiple executives.
- Responded to client inquiries via phone and email promptly.
- Organized and maintained digital files and records efficiently.
- Handled billing inquiries and processed invoices accurately.
- Answered telephones and emails, replying to customer, and vendor inquiries and issues quickly and effectively.
Bass & Associates P.C
Student Loan Service
Tucson, Az
06.2019 - 12.2021
- Assisted customers with student loan inquiries and provided accurate information.
- Processed loan applications using internal software and maintained compliance standards.
- Collaborated with team members to streamline workflow and improve service delivery.
- Educated clients on repayment options and financial literacy resources available.
- Documented customer interactions and updated records in the database system promptly.
Mortgage Default Specialist
Bayview Loan
Tucson, AZ
04.2017 - 05.2019
- Analyzed mortgage accounts for default risk and compliance issues.
- Assisted borrowers in understanding loan modification options and processes.
- Managed communication with stakeholders regarding default status and resolutions.
- Reviewed financial documents to assess borrower eligibility for assistance programs.
- Coordinated with legal teams on foreclosure proceedings and timelines.
Brand Representative
Hollister.Co
Tucson, Az
05.2016 - 10.2016
- Engaged customers by providing exceptional service and product knowledge.
- Assisted in merchandising and maintaining visual displays to enhance brand appeal.
- Collaborated with team members to achieve store sales and promotional goals.
Busser
Cappys Breakfast Cafe
Tucson, Az
03.2016 - 10.2016
- Cleared and reset tables for new customers promptly.
- Assisted servers by delivering food and drinks efficiently.
- Maintained cleanliness of dining area and utensils consistently.
Education
Sahuaro High School
Tucson, AzSome College (No Degree) - Psychology
Pima Community College
Tucson, AZSkills
- Calendar management
- Digital file organization
- Invoice processing
- Client communication
- Customer inquiry resolution
- Compliance adherence
- Records administration
- Time management
Languages
Spanish
Native/ Bilingual
A1
Timeline
Virtual Administrative Assistant
Ruby Receptionists Web
01.2022 - Current
Bass & Associates P.C
Student Loan Service
06.2019 - 12.2021
Mortgage Default Specialist
Bayview Loan
04.2017 - 05.2019
Brand Representative
Hollister.Co
05.2016 - 10.2016
Busser
Cappys Breakfast Cafe
03.2016 - 10.2016
Sahuaro High School
Some College (No Degree) - Psychology
Pima Community College