Evelyn Naranjo
Los Angeles,CA
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and supporting operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
17
17
years of professional experience
Work History
Security Officer
J. Paul Getty Museum
Pacific Palisades, CA
07.2014 - Current
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Strong problem-solving and analytical skills, with a commitment to improving organizational security posture.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Provided friendly and professional assistance to employees, visitors and customers.
- Strong written skills for creating incident reports and maintaining logs.
Security Officer
G4S Secure Solutions
Los Angeles, CA
11.2011 - 01.2014
- Trained new security personnel on standard operating procedures, emergency response, and customer service, fostering a proactive, well-informed security team.
- Ability to identify vulnerabilities and mitigate security threats in a variety of environments.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Sales Associate
See's Candies
Los Angeles, CA
11.2007 - 02.2008
- Worked closely with team members to ensure smooth operations during high-volume hours and sales events.
- Skilled in sales, product recommendations, inventory management, and creating shopping experiences.
- Ability to provide exceptional service to enhance customer satisfaction and loyalty.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Adhered to company initiatives and achieved established goals.
Education
Associate of Arts - Criminal Justice
Everest College
Los Angeles, CA10-2010
Skills
- Bilingual (Spanish)
- Effective Problem Resolution
- Detail-oriented
- Phone Etiquette
- Multitasking and prioritization
- Tech-Savvy
References
References available upon request.
Timeline
Security Officer
J. Paul Getty Museum
07.2014 - Current
Security Officer
G4S Secure Solutions
11.2011 - 01.2014
Sales Associate
See's Candies
11.2007 - 02.2008
Associate of Arts - Criminal Justice
Everest College
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