Evelyn Ortiz
Calhoun,United States
Summary
I define myself as an administrative professional with experience in customer service, knowledge in collections, payment methods and management reports. I speak English and Spanish.
Overview
5
5
years of professional experience
Work History
Food Truck Manager
Potato Island
Calhoun, United States
07.2023 - 08.2024
- Clean and sanitize work areas, equipment, utensils, and dishes
- Weigh or measure ingredients, such as meats and liquids
- Prepare vegetables for cooking
- Keep food in suitable containers and storage areas to prevent spoilage
- Take and record the temperature of food and food storage areas
- Place food trays over food warmers for immediate service
- Manage transactions with customers using cash registers
- Collect payments whether in cash or credit
- Resolve customer complaints, guide them and provide relevant information
- Ensured compliance with health regulations related to food preparation and storage.
- Analyzed sales data to identify trends and make adjustments to menu pricing and offerings.
Patient Account Specialist
TALLAHASSEE MEMORIAL HEALTHCARE
Tallahassee, United States
03.2022 - 08.2022
- Company Overview: EMERGENCY CENTER - NORTHEAST
- Research records and payer information, explaining payment policies for healthcare services
- Identifying payment sources and insurance policies
- Answer patient questions and maintain updated electronic medical records
- EMERGENCY CENTER - NORTHEAST
Accounting Department
TOWER FASTENERS
Holtsville, United States
11.2020 - 07.2021
- Deposit of checks, deposits and payments by credit card
- Follow-up with clients, companies around the world (China, Mexico, Ireland, Korea, among others), follow-up of collection of overdue invoices
- Daily report of income and expenses of the company
Cashier
CTOWN SUPERMARKETS
Farmingville, United States
09.2020 - 11.2020
- Operate cash register
- Receive and record payments in cash, by check, credit card
- Frequently be required to work in the office, for administrative tasks and cash drawer counting
- Daily reports and other reports of tasks for the day
Cashier and Customer Service
IDEAL FOOD BASKET
Jamaica, United States
12.2019 - 09.2020
- Operate cash register
- Receive and record payments in cash, by check, credit card
- Moneygram and lottery
- Using the SMS system
- Resolve customer complaints and provide information on procedures or regulations
Education
High School Diploma -
Colegio Bilingüe Campo Alto San Cristobal
Guatemala City10-2018
Skills
- Credit card processing
- Point of sale knowledge
- Advanced Excel
- Word
- Power point
- Applied technology
- Social media
- Profit21
- Stocking and replenishing
- Bagging and packaging
- Refunds and exchanges
- Citrix
- Star
- Food Production
- Food Service Management
- Microsoft Windows
- Food Service
- Medical office experience
- Time management
- HIPAA
- Cash handling
- Fraud prevention and detection
- Microsoft Office
- Accounting software
- QuickBooks
- Customer service
- Data entry
- Truck maintenance
- Health regulations
- Allergy awareness
- Supply ordering
- Waste reduction
- Food presentation
- Sanitation procedures
- Organizational skills
- Teamwork
- Effective communication
Assessments
- Work style: Reliability, Proficient, 04/01/23
- Customer focus & orientation, Proficient, 04/01/22
- Customer service, Proficient, 02/01/22
- Medical receptionist skills, Proficient, 05/01/24
- Administrative assistant/receptionist, Proficient, 04/01/22
- Work style: Reliability, Proficient, 02/01/22
Personal Information
Authorized To Work: US
Timeline
Food Truck Manager
Potato Island
07.2023 - 08.2024
Patient Account Specialist
TALLAHASSEE MEMORIAL HEALTHCARE
03.2022 - 08.2022
Accounting Department
TOWER FASTENERS
11.2020 - 07.2021
Cashier
CTOWN SUPERMARKETS
09.2020 - 11.2020
Cashier and Customer Service
IDEAL FOOD BASKET
12.2019 - 09.2020
High School Diploma -
Colegio Bilingüe Campo Alto San Cristobal