Evelyn Patton
Silsbee
Summary
Dynamic professional with over 10 years of experience in data entry, customer service, and medical office management. I excel in high-volume environments and am committed to maintaining accuracy and confidentiality while exceeding performance goals. My passion for helping others and ability to multitask across various systems positions me as a valuable team member.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist I
Iron Mountain
09.2024 - 07.2025
- Maintained confidentiality on all files and entered pertinent information into digital form for record keeping.
- Exceeded daily quota of 5 boxes with 100% accuracy, completing assignments ahead of deadlines.
Contact Center Representative I
TruGreen
02.2024 - 09.2024
- Handled outbound and inbound calls for customers requesting lawn care services.
- Established good rapport with customers and was recognized as a top performer in sales.
Telephone Medical Assistant
Access Healthcare Physicians
05.2022 - 07.2023
- Updated patient PHI and scheduled, rescheduled, and canceled appointments.
- Discussed test/lab results while adhering to HIPAA regulations and demonstrating empathy with patients.
Data Entry Specialist
VASTEC Inc.
07.2020 - 02.2021
- Converted library cards from the 1940s into digital copies with 100% accuracy.
- Exceeding daily and weekly quotas while supporting senior staff during off-peak times.
Education
Medical Billing and Coding Diploma -
NUC Florida Technical College
Tampa, FLGED -
Skills
References
- Iron Mountain, Tampa, FL, Berto, (732) 299-6043
- TruGreen, Tampa, FL, Jarrett U., (813) 405-6779
- Access Health Physician’s, Hudson, FL, (352) 277-5304
Timeline
Data Entry Specialist I
Iron Mountain
09.2024 - 07.2025
Contact Center Representative I
TruGreen
02.2024 - 09.2024
Telephone Medical Assistant
Access Healthcare Physicians
05.2022 - 07.2023
Data Entry Specialist
VASTEC Inc.
07.2020 - 02.2021
Medical Billing and Coding Diploma -
NUC Florida Technical College