Felicia Hoskins
Teacher Asst.
Westmont,IL
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Overview
22
22
years of professional experience
Work History
Data Entry Specialist I
Iron Mountain, Opusing LLC
04.2022 - 06.2023
- Pull individual medical files from storage box
- Identify required data and enter into client database
- Review and confirm all fields complete and return to box
Certified Nursing Assistant/Concierge
Eve Assistant Living
05.2016 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Professionally answer incoming calls; Connect to voicemail; Take messages when needed
Insurance Claims Representative
BMO Harris Bank
08.2016 - 05.2017
- Assist customers through claims process; Gather necessary information by phone, fax or online and process accordingly
- Follow-up with customers to maintain positive business relationships
- Work with management to address escalated issues or problem claims
Processing Lead
TransCentra-Lockbox Payment Processing
05.2012 - 02.2016
- Ensure data entry process of codes, account numbers and logs and make necessary corrections
- Process special and recurring reports
- Consult with supervisor on associate's performances
- Communicate with each shift's team lead regularly regarding deadlines and workflow issues/Turnover status
Underwriter/Loan Processor/Loan Closer
HSBC
02.2002 - 01.2009
- Support underwriting with loan reviews
- Train new employees on underwriting CAPP process
- Request tri-merge credit reports and determine median scores
- Verify 1003 form for accuracy
- Call branch offices for verifications and corrections on applications
- Ensure all closings complete accurately, on time and within company investor standards
Records Administration Associate
Household Finance Corp
12.2001 - 02.2002
- Prepare and maintain files and collateral documents
- Complete document inventory, indexing and quality review functions
- Complete regulatory activities required to comply with guidelines for paid account processing
Education
No Degree - Business
Wilber Wright College Business
Chicago, IL09.1992
High School Diploma -
Austin Community School
Chicago, IL06.1986
Skills
- Leadership and
- Teamwork
- 10-Key Experience
- Communication
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Microsoft Outlook
- Customer Service
- Fast Learner
- Ability to Multitask
Timeline
Data Entry Specialist I
Iron Mountain, Opusing LLC
04.2022 - 06.2023
Insurance Claims Representative
BMO Harris Bank
08.2016 - 05.2017
Certified Nursing Assistant/Concierge
Eve Assistant Living
05.2016 - 08.2022
Processing Lead
TransCentra-Lockbox Payment Processing
05.2012 - 02.2016
Underwriter/Loan Processor/Loan Closer
HSBC
02.2002 - 01.2009
Records Administration Associate
Household Finance Corp
12.2001 - 02.2002
No Degree - Business
Wilber Wright College Business
High School Diploma -
Austin Community School
Similar Profiles
Sitlaly ContrerasSitlaly Contreras
Medical Data Entry Clerk at Opusing Iron MountainMedical Data Entry Clerk at Opusing Iron Mountain
Bhawan BishtBhawan Bisht
Associate System Engineer at Iron MountainAssociate System Engineer at Iron Mountain
AYOMIDE ADETOLAAYOMIDE ADETOLA
Passport examining officer at Iron MountainPassport examining officer at Iron Mountain
Violet OkonViolet Okon
Registered Behavioral Technician at By Your Side Autism Therapy ServicesRegistered Behavioral Technician at By Your Side Autism Therapy Services
Mehdi HedrougMehdi Hedroug
Dentist at Chrome DentalDentist at Chrome Dental