Evelyn Perez
miami,FL
Summary
Compassionate Medical Assistant with 7 years of experience in patient care and medical office management. Skilled in fostering patient trust and delivering education tailored to diverse backgrounds. Proficient in critical care, pre-op, and post-op support, ensuring regulatory compliance and high patient satisfaction. Recognized for strong communication and teamwork abilities, providing empathetic support and assistance in both hospital and long-term care settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician (PCT)
Kendall HCA Hospital
Miami, USA
06.2024 - Current
- Currently employed in the Medical-Surgical, Trauma and Burn Unit.
- Delivered direct patient care through vital signs monitoring, assistance with activities of daily living, and support for patient mobility to enhance overall patient comfort.
- Collaborate with nurses and interdisciplinary team members to ensure high-quality patient-centered care.
- Monitored and reported changes in patient condition to nursing staff to facilitate timely interventions.
- Maintained accurate documentation to ensure compliance with hospital policies and HIPAA regulations, supporting quality patient care.
Mental Health Technician
Southern Winds Hospital
Hialeah, USA
06.2022 - 11.2023
- Tracked behavioral changes in patients to provide valuable insights for healthcare providers.
- Participate in the development and implementation of patient treatment programs.
- Perform initial patient evaluations to determine treatment priorities, such as taking vital signs and weight, as well as urine, stool, and sputum specimens.
- Chart patient observations following prescribed procedures and standards.
- Supported healthcare professionals in delivering quality care in hospitals and private institutions.
- Ensuring the comfort of patients during and between treatments.
- Bathing, dressing, and/or feeding patients based on individual abilities.
- Facilitated patient transportation to medical appointments to improve access to necessary care.
- Maintain confidentiality of patient records.
Behavioral Therapist
PBBT Behavioral Therapy
Miami, USA
06.2019 - 08.2021
- Serve as lead clinician for patients with bipolar, depression, anxiety, and personality disorders through 1- sessions.
- Quickly respond to crisis situations when severe mental health and behavioral issues arise.
- Teach clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.
- Work with parents and teachers to implement consistent behavior therapy techniques.
- Document patient information including service plans, treatment reports, and progress notes.
- Develop appropriate policies for the identification of medically related social and emotional needs of clients.
Medical Assistant/Front Desk
Hoover Family Medicine
Miami, USA
08.2016 - 01.2019
- Conducted patient interviews and performed front office functions to gather health history, vital signs, and information on current medical issues, enhancing patient intake process.
- Led patients to exam rooms, answered general questions and prepared patients for physician.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to ensure timely and effective treatment.
- Supported diagnostic and technical treatment procedures by setting up and operating medical equipment and apparatuses, ensuring readiness for patient care.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Organized charts, documents and supplies to maintain team efficiency.
- Verified type of radiology procedure prior to exams using the HIPAA guidelines for two identifiers.
- Observed and documented patient status and reported patient complaints to the case manager.
Education
Associate of Science - Nursing
Universidad Sagrado Corazon
Puerto Rico09-2025
Associate of Science -
West Coast University
Miami, FLundefined
Skills
- Phlebotomy skills
- Charting expertise
- HIPAA Compliance
- Medical Terminology
- Patient communication
- Patient Scheduling
- Data Entry
- Supply chain management
- Quick problem solver
- Parenting education
- Family therapy
- Psychiatry law
Certification
• Cardiopulmonary Resuscitation Certified, American Heart Association
• Basic Life Support Provider, American Heart Association
• Basic Life Support Provider, American Heart Association
Timeline
Patient Care Technician (PCT)
Kendall HCA Hospital
06.2024 - Current
Mental Health Technician
Southern Winds Hospital
06.2022 - 11.2023
Behavioral Therapist
PBBT Behavioral Therapy
06.2019 - 08.2021
Medical Assistant/Front Desk
Hoover Family Medicine
08.2016 - 01.2019
Associate of Science - Nursing
Universidad Sagrado Corazon
Associate of Science -
West Coast University