Evelyn Perez Rodriguez
Tooele
Summary
Bilingual in English and Spanish, energetic, and people-focused, with a passion for delivering exceptional experiences. Adaptable, outgoing, and eager to take on new challenges while building strong connections with guests and team members.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
To-Go Manager
Cafe Rio
Tooele
10.2024 - Current
- Leadership & Team Coordination: Directed to-go and drive-thru operations, guiding team members to maintain efficiency and accuracy during high-volume shifts.
- Customer Service Excellence: Ensured every order was complete and correct, delivering a seamless guest experience and resolving issues promptly.
- Operational Reliability: Trusted to open and close the restaurant whenever needed, demonstrating dependability and strong work ethic.
- Time Management & Efficiency: Balanced multiple responsibilities under pressure while keeping service smooth and timely.
Expeditor
The Grand America Hotel
Salt Lake City
08.2022 - 03.2023
- Guest Engagement: Served as a professional point of contact for guests, providing prompt assistance with questions, requests, and personalized needs.
- • Luxury Hospitality Standards: Supported housekeeping and front-of-house teams to ensure seamless service in line with the hotel’s five-star standards.
- • Concierge Support: Assisted with delivering luggage and amenities to guest rooms with discretion, courtesy, and attention to detail.•
- Operational Excellence: Anticipated guest needs and coordinated with staff to maintain a smooth, welcoming, and refined guest experience.
Education
Kearns High School
Kearns, UTSkills
- Customer Service & Guest Relations
- Team Leadership & Collaboration
- Time Management & Efficiency
- Problem-Solving & Conflict Resolution Operations & Workflow Management Hospitality & Luxury Service Standards
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
To-Go Manager
Cafe Rio
10.2024 - Current
Expeditor
The Grand America Hotel
08.2022 - 03.2023
Kearns High School