EVELYN PINA

• Lead incident response, monitor network security posture, investigate alerts, anomalies, errors, intrusions, malware, etc. to identify extent of security incidents and help isolate threat agents, validate containment and recommend remediation controls.
• Monitor, prevent, detect and respond to system or network intrusions, incidents and events leveraging Security Information and Event Management system (SIEM) with goal of increasing CCRI scores by over 20% in each quarter.
• Established Insider Threat Program to engage with internal and external parties to share information in order to improve security posture.
• Perform security investigations, audits and forensics on media, file or logs for analysis.
• Engages with internal and external parties to acquire and share information to improve security posture
• Provide daily reports of current security posture and attend weekly network and security meetings and stay abreast of industry security trends and developments, as well as applicable government regulations and make system recommendations to government leadership.
• Implements controls and conducts remediation of incidents and ensures confidentiality and integrity of data.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

• Ensured information assurance (IA) and compliance for devices on Enterprise Networks utilizing tools such as Assured Compliance Assessment Solution (ACAS) aka Tenable Nessus, HBSS, Splunk, and Continuous Monitoring & Risk Scoring (CMRS).
• Utilized automated scanning tools and host of security-related, web-based applications, report, identify, mitigate, and track asset vulnerabilities throughout systems lifecycle.
• Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
• Created queries and reports to visually track vulnerabilities across network and keep engineers, administrators, and customer abreast of current security posture and goals increasing productivity by 30%.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.

• Provided support for over 4500 users on US Southern Command network by troubleshooting systems, servers, network issues, storage components, applications and hardware issues.
• Planned and designed system improvements to meet changing demands.
• Analyzed existing systems and databases and recommended enhancements to solve business needs.
• Worked cooperatively with team and communicated with system administrators and Engineers for developing solutions, bug fixes or scripts for common issues.
• Collaborated with other technical staff to create, implement and maintain user guidelines and technical training materials; instruct/train end-users to use common Microsoft and network applications as needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Applied working knowledge and understanding of VTC equipment and capabilities, networks, policy, principles, methods, protocol, procedures, security requirements, practices, and current technologies to provide full range of VTC operational support.

• Performed systematic and high-quality diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems.
• Met budget targets with optimal formats, content choices and mediums to meet objectives.
• Daily managed over 25 VTC's performing as Central Bridge for South East Region.

• Assisted with deployment of Windows 7 in over 4000 computers while providing smooth transition for customers, ensuring that at least 90% of issues were mitigated or resolved within 24 hours.
• Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

• Coordinated with Information Systems Security Manager (ISSM), local government, fire, and police departments within local area for Authority to Operate (ATO) approval.
• Designated as Information Assurance Security Officer (IASO) for Garrison Command and developed IA Policy for proper implementation by system owners and users.
• Developed and maintained Continuity of Operations Plan (COOP) and Disaster Recovery Plan (DRP) for smooth recovery after natural disasters, catastrophic event, or unplanned network or system outage.
• Consulted with team members to assess flawed root causes and plan for remediation.
• Partnered with IT department members to minimize exploits on system coverage.
• Conducted security investigations and preliminary inquiries on matters of potential security concerns.
• Managed information system regulatory compliance to meet updated guidelines increasing security posture by over 50%.
• Contributed system roadmapping, design and launch services to address information vulnerability.

• Gained strong leadership skills by managing projects from start to finish.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Exercised leadership capabilities by successfully motivating and inspiring others and increasing unit readiness by 20% .
• Proved successful working within tight deadlines in fast-paced environments.
• Gained extensive knowledge in data entry, analysis and reporting.