Evelyn Poblano
San Antonio,TX
Summary
Professional with keen eye for detail and commitment to customer satisfaction. Adept at delivering tailored beauty advice and fostering collaborative team environment. Reliable and adaptable, known for strong product knowledge and exceptional interpersonal skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Beauty Advisor
H-E-B Grocery
11.2011 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Maintained counter and display areas for cleanliness and organization.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Did yearly resets
Overnight Stocker
H-E-B Grocery
09.2020 - 01.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
GED -
OW Holmes
San Antonio, TXSkills
- Customer service
- Organization and multitasking
- Team collaboration
- Flexibility and adaptability
- Attention to detail
- Customer assistance
- Product knowledge
- Honest and dependable
- Reliable and responsible
- Merchandise restocking
- Customer engagement
Timeline
Overnight Stocker
H-E-B Grocery
09.2020 - 01.2022
Beauty Advisor
H-E-B Grocery
11.2011 - Current
GED -
OW Holmes
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