Evelyn Quinones
Palm Beach,FL
Summary
Dedicated professional with strong customer service and communication skills. Proficient in managing correspondence and ensuring HIPAA compliance while maintaining confidentiality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Secretary
Puerto Trucking Corp
Loxahatchee Groves, FL
09.2023 - Current
- Managed correspondence, ensuring timely communication with clients and stakeholders.
- Developed templates for standard documents, improving consistency across communication materials.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Brand Representative
Altar'd State
Palm Beach Gardens, FL
09.2025 - 12.2025
- Collaborated with team members to maintain optimal inventory levels and product availability.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
Team Member
Burger King
Loxahatchee Groves, FL
11.2024 - 07.2025
- Assisted customers in placing orders, ensuring a friendly and efficient service experience.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Resolved customer complaints promptly, improving overall satisfaction with service quality.
- Supported management in executing promotional campaigns, contributing to increased customer engagement.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Seminole Ridge Community High School
Loxahatchee Groves, FLSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Document preparation
- Schedule management
- Multi-line phone systems
- HIPAA guideline compliance
Certification
- HHA - Home Health Aide
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Brand Representative
Altar'd State
09.2025 - 12.2025
Team Member
Burger King
11.2024 - 07.2025
Secretary
Puerto Trucking Corp
09.2023 - Current
High School Diploma -
Seminole Ridge Community High School