Evelyn Quiroz-Charles
Las Vegas,NV
Summary
Excelled in multitasking and customer service , professional at managing multiple tables and ensuring guest satisfaction. Fluent in English and Spanish. Experienced in cash handling to enhance dining experiences, significantly contributing to efficient operations and positive customer engagements. Proactive on helping my team members when in need. Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server/Host/Food Runner
Kogi KBBQ
01.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used slow periods to restock and clean my area in which I was at.
Server/Host
Sakana Sushi
08.2022 - 12.2022
- As a server my responsibilities included taking orders, customer service, cleaning, taking food to the table and making sure my customers had all utensils like napkins, water, and a clean table , etc.
- As a host my responsibilities included greeting the customers, asking how many in a party, and putting them on the list if busy and letting them know how long of a wait it will be by giving them an estimated time. Meanwhile the wait I would wipe and sanitize any menu that has been used.
Cashier/Cooking/Cleaning
The Great Steak
09.2020 - 07.2022
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took orders and processed payments, prepared foods with clean hands and gloves
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Host
Cabo Wabo
08.2018 - 12.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Green Valley High School
Henderson, NV06.2017
Skills
- Strong Work Ethic
- Professional Customer Service
- Cash Handling
- Guest Engagement
- Hosting/Serving/Food runner
- Fluent in English and Spanish
- Menu presentation
Timeline
Server/Host/Food Runner
Kogi KBBQ
01.2023 - 01.2024
Server/Host
Sakana Sushi
08.2022 - 12.2022
Cashier/Cooking/Cleaning
The Great Steak
09.2020 - 07.2022
Host
Cabo Wabo
08.2018 - 12.2019
High School Diploma -
Green Valley High School