Evelyn Rivera
Stockton,CA
Summary
During my 11 years at Grainger, I’ve built my career by putting customers first and always looking for ways to help them succeed. Starting as a Sales Associate and growing into a Sales Specialist has given me experience in customer service, product knowledge, problem-solving, and building trust with customers. I’m bilingual, organized, and enjoy working in a fast-paced environment where every day brings new challenges. I’m ready to bring that experience into a Field Sales Representative role, where I can strengthen customer relationships, grow existing business, and help customers find the best solutions for their needs.
Overview
15
15
years of professional experience
Work History
Sales Specialist
Grainger
Stockton
10.2016 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Increased sales revenue by developing and implementing strategic sales plans.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Customer Service Sales Associate
The Home Depot
Lodi, CA
08.2015 - 10.2016
- Provided fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Learned about products using Home Depot brand tools, and provide information to customers in order to sell an entire project.
- Greet, qualify, recommend and close every customer in their assigned department.
- Consistently met monthly sales goals as a team and individually.
Sales Associate
Metro PCSInc
Stockton, CA
01.2012 - 07.2014
- Customer Service in phone selling services.
- Worked effectively in a fast-paced environment.
- Successfully ran business independently and profitably by meeting daily sale goal.
Education
High School Diploma -
Franklin High School
Stockton, CASkills
- Bilingual (English & Spanish)
- Customer Relationship Management
- Sales & Product Knowledge
- Excellent Communication
- Time Management & Organization
- Relationship Building
- Problem Solving
- Team Player
- Multitasking
- Goal-Oriented
- Planning & Strategic Follow-Up
- Customer-Focused
Timeline
Sales Specialist
Grainger
10.2016 - Current
Customer Service Sales Associate
The Home Depot
08.2015 - 10.2016
Sales Associate
Metro PCSInc
01.2012 - 07.2014
High School Diploma -
Franklin High School