Simon Lopez

• Served as a primary point of contact for customers by greeting guests, answering questions, and providing clear information in a professional and friendly manner.
• Managed high-volume transactions and maintained accurate customer records while ensuring confidentiality and attention to detail.
• Assisted customers with scheduling services and coordinating follow-up visits, supporting repeat business and customer satisfaction.
• Promoted digital platforms and wellness programs by clearly explaining benefits and guiding customers through enrollment.
• Maintained organized front-end and retail areas to ensure a clean, welcoming environment.
• Collaborated with team members to meet daily service and performance goals while maintaining a positive, patient-centered experience.

Company Location

• 3055 N President George Bush Hwy Garland, TX 75040

• Greeted customers upon entry, answered inquiries, and assisted with locating products and services.
• Handled phone inquiries and in-person requests while maintaining a calm, professional demeanor.
• Accurately processed transactions and customer information using POS systems.
• Supported appointment-style services and online order fulfillment, including curbside pickup and in-store pickup.
• Utilized RF scanners and Zebra devices for inventory updates, order processing, and data accuracy.
• Promoted rewards programs and assisted customers with enrollment to improve retention and satisfaction.

Company Location
• 5325 N Garland Ave, Garland, TX 75040, United States

• Demonstrated flexibility by supporting multiple roles, including cashiering and stocking.
• Stocked merchandise by sorting inventory, organizing department shipments, and maintaining clean, safe aisles.
• Handled cash transactions accurately while providing fast and friendly service to customers.

Company Location
•3046 Lavon Dr Garland, TX 75040