Jasmine Hopkins
Aurora,CO
Summary
Disciplined and service-driven administrative professional with over four years of experience in the United States Air Force. Proven expertise in front office operations, client interaction, scheduling (Outlook Calendar, Microsoft Teams), and high-volume administrative coordination using Excel for tracking. Strong communicator known for attention to detail, professionalism, and ability to thrive in fast-paced environments. Eager to apply military precision, exceptional people skills, and a passion for wellness in a client-focused front desk role. Personally dedicated to fitness and self-care, with a strong appreciation for Pilates, yoga, and boxing.
Overview
5
5
years of professional experience
Work History
Administrative Specialist
United States Air Force
09.2020 - Current
- Served as the first point of contact for service members and senior leadership, providing professional, solution-oriented support in person and over the phone
- Managed complex appointment schedules, coordinated calendars, and ensured timely communication across multiple departments
- Maintained accurate records, processed sensitive documentation, and ensured data confidentiality in a high-security environment
- Supported internal and external communications, improving team coordination and workflow efficiency by 25%
- Trained and mentored junior personnel in customer service, office etiquette, and document management procedures
- Consistently recognized for outstanding attention to detail, reliability, and positive attitude in a demanding, fast-paced setting
Sales Associate
Diva Dance West San Antonio
San Antonio, TX
07.2024 - 10.2024
- Served as the first point of contact for new and returning clients, providing a welcoming and professional front desk experience
- Promoted and sold studio memberships, class packages, and merchandise
- Scheduled classes, managed bookings, and communicated with clients regarding class updates and studio policies
- Answered phone calls and emails promptly, handled inquiries, and followed up with leads to increase client retention
- Built strong rapport with dancers, creating a positive and community-oriented environment
- Maintained cleanliness and organization of the front lobby and studio retail area
- Worked closely with instructors and management to support daily operations and ensure a smooth class experience
Education
High School Diploma -
William Allen High School
Allentown, PennsylvaniaAssociate Of Business Administration -
American Military University
Skills
- Personnel Service & Experience
- Appointment Scheduling & Calendar Management
- Front Desk & Reception Operations
- Membership Sales Support & Upselling
- Office Administration & Organization
- Verbal & Written Communication
- Conflict Resolution & Professionalism
- Time Management & Multitasking
Wellness Alignment
- Passionate about holistic health and personal wellness routines including Pilates, yoga, and boxing.
- Enthusiastic about creating positive, calming client experiences in a spa or therapeutic setting.
Certifications And Skills
- CPR/First Aid Certified
- Active Duty Military
- Security Clearance: Active Secret
- Proficient in Microsoft Office Suite, scheduling software, database systems, and Mindbody
- Passionate about health, wellness, and helping others feel their best
Timeline
Sales Associate
Diva Dance West San Antonio
07.2024 - 10.2024
Administrative Specialist
United States Air Force
09.2020 - Current
High School Diploma -
William Allen High School
Associate Of Business Administration -
American Military University