Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Rodriguez

Miami Gardens,FL

Summary

Enthusiastic client services professional with a strong background in directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding the highest ethical standards and maintaining customer trust.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

U-Haul
Allapattah, FL
10.2023 - Current
  • Scheduled reservation requests and maintained accurate records of bookings.
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Provided excellent customer service to resolve customer complaints promptly.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

FOH staff

DICED - Food You Can Trust
Doral, FL
07.2022 - 11.2023
  • Provided excellent customer service by ensuring orders were accurate and delivered promptly.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained cleanliness of the dining area.
  • Professionally handled customer complaints while providing solutions to maintain customer satisfaction levels.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires, and accurately gauged the level of interest in the conversation and small talk.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.

Reseptionist

Tala day spa
Hialeah, FL
01.2020 - 11.2023
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided technical support to staff members regarding media management services.
  • Ensured office equipment was operational, stocked with supplies, and maintained in a clean condition.
  • Answered incoming calls and responded to emails, faxes, and other inquiries from customers and vendors.

Education

Hialeah Gardens Senior Highschool
Hialeah Gardens, FL
02-2025

Skills

  • Great multitasker
  • Organizational Skills
  • Customer Service
  • Product Knowledge
  • Appointment Scheduling
  • Money handling abilities
  • Problem Resolution
  • Quick Learner

Languages

Spanish
Native/ Bilingual
French
Elementary

Timeline

Customer Service Representative

U-Haul
10.2023 - Current

FOH staff

DICED - Food You Can Trust
07.2022 - 11.2023

Reseptionist

Tala day spa
01.2020 - 11.2023

Hialeah Gardens Senior Highschool

Similar Profiles

CREATE PROFILE
Evelyn Rodriguez