Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evelyn Roman Diaz

Santa Fe,NM

Summary

Hardworking, organized and dependable person with success at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet certain goals. Very open to trying new things and determined to improve. Great communication skills with both adults and children.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Babysitter

Self-employed
01.2018 - Current


  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Monitored children's activities to ensure safety.
  • Reassured children when upset making sure to provide emotional support and stability.

Barista

Starbucks
10.2023 - Current
  • Pleasantly interacted with customers to promote a positive environment.
  • Cleaning counters, machines, utensils, and seating areas daily.
  • Maintaining regular and consistent attendance and punctuality.
  • Listening carefully to customer requests to create personalized beverages, which improves customer connections.
  • Monitoring supply levels at counter and maintained customer areas to meet industry standard.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems especially in distressing moments.

Waitress

Masa Sushi
01.2020 - 10.2023
  • Keeping server areas clean and stocked to increase efficiency.
  • Interacting with new customers, discussing food preferences, and making suggestions based on on their answers.
  • Maintaining customer satisfaction with timely table check-ins.
  • Displaying enthusiasm and providing excellent service to customers, successfully increasing business.
  • Following industry health and safety regulations relevant minimizing accidents that could lead to liability to the restaurant.
  • Inspecting dishes and utensils for cleanliness.

Delivery Driver

Fetch
05.2023 - 09.2023
  • Operating a vehicle safely in busy areas with no traffic violations.
  • Managed customer inquiries and complaints in a polite and professional manner.
  • Following company procedures to maintain company and customer data confidentiality.
  • Successfully avoiding time delivery delays by carefully planning best routes, or communicating with customers if not possible.
  • Promoting customer satisfaction by going above and beyond with our facilitated ordering and delivery process.
  • Answering common customer questions about app useage.

Education

High School Diploma -

Tierra Encantada Charter School
Santa Fe
05.2022

Skills

  • Active Listener
  • Adaptive and Creative
  • Conflict Mediation
  • Professional Demeanor
  • Friendly and Outgoing
  • Homework Assistance
  • Activity Planning
  • Following Directions

Certification

Basic Life Support (BLS) certification (2021)

CPR, AED, First Aid certification (2021)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Starbucks
10.2023 - Current

Delivery Driver

Fetch
05.2023 - 09.2023

Waitress

Masa Sushi
01.2020 - 10.2023

Babysitter

Self-employed
01.2018 - Current

High School Diploma -

Tierra Encantada Charter School

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Evelyn Roman Diaz