Evelyn Rosas
Chicago,IL
Summary
Licensed Social Worker Supervisor with extensive experience in delivering mental health services within nonprofit, medical, and child welfare environments. Proven record in team leadership, staff development, and supervision, ensuring high standards of care and promoting professional growth. Expertise includes crisis intervention, individual and group counseling, case management, and child welfare, complemented by bilingual proficiency in English and Spanish. Dedicated to fostering collaborative relationships and a supportive work culture to drive social change and enhance community well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HS/PRS Regional Supervisor
Global Refuge
03.2024 - 03.2025
- Oversaw and continuously supported case management activities, guaranteeing staff compliance with ORR policies.
- Delivered precise documentation following Global Refuge protocols.
- Applied social work techniques to evaluate children's progress and quality of services provided.
- Led regular supervision sessions and provided clinical guidance to assigned case managers, fostering professional development and skill enhancement.
- Reported on trends, challenges, and successes to senior leadership, contributing to continuous service improvement.
- Participated in training focused on cultural competence, service delivery standards, and organizational procedures.
- Offered consistent guidance and support to case management staff, ensuring compliance with ORR, Global Refuge, and state regulations.
- Ensured compliance with organizational standards in staff documentation.
- Enhanced service quality through proactive engagement in additional tasks.
Social Worker, Inpatient Behavioral Health
Ascension St. Mary's
Chicago, USA
03.2022 - 02.2024
- Conducted psychosocial assessments for adult and geriatric psychiatric patients.
- Safeguarded adherence to Illinois Mental Health Code in advocating for patient rights.
- Collaborated with medical teams to develop and implement treatment plans.
- Train and supervise interns, enhancing their professional development.
- Provided crisis intervention services for clients experiencing acute distress.
- Lead staff presentations on trauma-informed care and self-harm prevention.
Mental Health Clinical Practitioner
Heartland Alliance
Chicago, USA
06.2018 - 02.2022
- Performed in-depth psychosocial evaluations for at-risk youth engaged in sex and labor trafficking.
- Facilitated therapy sessions for individuals and groups using Trauma-Focused CBT.
- Led crisis interventions, including family therapy sessions, to address trauma disclosures.
- Oversaw intern development, encouraging effective teamwork and quality care.
- Temporarily took on supervisory responsibilities, overseeing case management practices, and team performance.
- Collaborated with case management to facilitate a safe and timely release from placement, and prepared transitional plans.
- Participated in and led weekly staffing meetings with stakeholders (GDIT, ORR, Young Center) to recommend discharges for appropriate care.
Social Work Care Manager, PD
Rush Medical Center
Chicago, USA
11.2020 - 05.2021
- Facilitated patient care coordination and ensured seamless discharge transitions.
- Collaborated with physicians to ensure continuity of care, and appropriate use of community resources.
- Facilitated comprehensive assessments to address psychosocial needs.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Care Manager
Erie Family Health Center
Chicago, USA
06.2017 - 06.2018
- Managed care plans for patients with chronic medical and mental health issues.
- Assessed depression risks and connected patients to necessary behavioral health services.
- Facilitated coordination among healthcare teams and community resources.
Case Manager II
Erie Family Health Center
Chicago, USA
10.2016 - 05.2017
- Managed a caseload of over 200 pregnant and postnatal clients, assessing health and social needs.
- Developed and monitored treatment plans, tracked client progress, and facilitated referrals to services.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Crisis Worker Intern
Advocate Illinois Masonic Medical Center
Chicago, USA
04.2016 - 09.2016
- Performed comprehensive intake evaluations for psychiatric patients.
- Provided crisis intervention and psychoeducation in the emergency department.
- Assisted relatives of trauma patients by providing emotional care and access to resources.
Education
Master of Social Work (MSW) - Mental Health Specialization
Loyola University
Chicago, ILBachelor of Social Work (BSW) -
Governors State University
University Park, ILSkills
- Case Management
- Effective Team Management
- Trauma-Informed Care
- Cognitive Behavioral Therapy Techniques
- Cultural Sensitivity
- Program Development and Training
- Staff development
- Documentation Management
- Spanish Language Proficiency
- Personnel Oversight
- Psychosocial assessment
- Discharge planning
- Leadership
- Crisis intervention
Certification
Licensed Social Worker (LSW)
Timeline
HS/PRS Regional Supervisor
Global Refuge
03.2024 - 03.2025
Social Worker, Inpatient Behavioral Health
Ascension St. Mary's
03.2022 - 02.2024
Social Work Care Manager, PD
Rush Medical Center
11.2020 - 05.2021
Mental Health Clinical Practitioner
Heartland Alliance
06.2018 - 02.2022
Care Manager
Erie Family Health Center
06.2017 - 06.2018
Case Manager II
Erie Family Health Center
10.2016 - 05.2017
Crisis Worker Intern
Advocate Illinois Masonic Medical Center
04.2016 - 09.2016
Master of Social Work (MSW) - Mental Health Specialization
Loyola University
Bachelor of Social Work (BSW) -
Governors State University
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