Evelyn Trevino
Statesville,NC
Summary
Dynamic person with a proven track record in customer service and sales enhancement. Skilled in cash handling and upselling strategies, complementing to a customer-focused mindset and exceptional reliability. Excelled in building customer relationships and contributing to sales growth through innovative visual merchandising and effective skill-building workshops.
Developed strong customer service skills in fast-paced environment, demonstrating flexibility and adaptability. Leveraged problem-solving abilities and proficiency to ensure customer satisfaction. Seeking to transition into new field, bringing focus on delivering quality service and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Desk/Cashier
Home Depot, USA
12.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Social Work Associate
Belk
06.2021 - 08.2021
- Facilitated skill-building workshops for clients, empowering them to achieve greater independence and self sufficiency.
- Contributed to increased sales by creating eye-catching visual merchandising displays in retail environments.
- Contributed to increased sales by ensuring high-quality clothing items were sorted accurately for retail display.
Education
High School Diploma -
Statesville High School
Statesville, NC05-2021
Skills
- Customer-focused mindset
- Upselling strategies
- Patience and composure
- Reliability and punctuality
- Cash handling expertise
- Refunds and exchanges
Certification
Conover Credential Workplace Readiness - June 4th, 2016
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Desk/Cashier
Home Depot, USA
12.2022 - Current
Social Work Associate
Belk
06.2021 - 08.2021
Conover Credential Workplace Readiness - June 4th, 2016
High School Diploma -
Statesville High School
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