Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Campus Adventures
Brownsville, TX
01.2023 - 01.2024
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Team Leader
Buckle
2370 N Expressway Ste 1282 Brownsville, TX 78520 U
08.2019 - 12.2020
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Education
Management Accounting - Accountancy
The University of Texas Rio Grande Valley
Brownsville, TX
08.2024
Skills
Overseeing Daily Activities
Issue Resolution
Coaching and Mentoring
Work Planning and Prioritization
Certification
Business Computer Applications , Texas Southmost College - January 2022- May 2022