Evelyn Zambrano

• Coordinated project tasks, ensuring adherence
• Developed my time management abilities in balancing my academics alongside scheduling and organizing doctor appointments for clients

• Actively listening to understand their needs and questions.

• Utilized my communication and interpersonal skills in creating activities based on their individual learning styles, while analyzing their progress

• Provided support to individuals with developmental disabilities, fostering independence and personal growth.
• Monitored and documented client progress, ensuring adherence to treatment goals and protocols.
• Implemented behavioral strategies to promote positive interactions and conflict resolution among clients .
• Organized recreational activities that encouraged social engagement and community integration for clients.
• Advocated for client rights and needs, effectively communicating concerns to relevant stakeholders and families.
• Answering clients phones in a promptly timely manner , using a clear and positive tone speaking slowly and professionally and actively listening to understand the callers needs and questions.

• Displayed attention to detail in calculating the proper amount of intake thousands of patients can consume daily when it comes to specialized diets,
• Demonstrated ability to work under pressure during delivery hours balanced multiple customer orders simultaneously, ensuring the proper diet provided was at its best.

• Displayed numerical and attention to detail in processing thousands of pounds in transactions weekly, ensuring that cash in the tills matched with transaction figures in the system.
• Demonstrated ability to work under pressure in a busy store floor during peak hours where I balanced multiple customer orders simultaneously, ensuring I provided a quick and efficient service
• Leveraged teamwork skills in collaborating with colleagues, providing extra support in the kitchen or behind tills to manage workload and provide customers quick and exemplary service.
• Answer stores phone and communicate respectfully in a calm tone to ensure that the customer feels comfortable and understood in the order they were placing