Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Effective student committed to learning, developing skills in publishing and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
9
9
years of professional experience
Work History
Bookseller
Margin Notes Books, Coffee & Wine
02.2025 - Current
Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
Processed incoming shipments efficiently, ensuring timely stocking of new releases and replenishment of bestsellers.
Fostered love of reading in community with regular storytime sessions for children.
Researched and ordered new titles to maintain updated store selection.
Barista
Starbucks
06.2023 - Current
Consistently meet or exceed daily sales targets, driving revenue growth for the cafe
Contribute to a positive team environment through effective communication and collaboration with colleagues
Learned every menu item's preparation and numerous off-label drinks to meet customer needs
Keep up-to-date with industry trends, incorporating new ideas into drink preparation and presentation
Pet Sitter
Military Community
08.2022 - 02.2023
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times
Enhanced client satisfaction by providing personalized pet care services tailored to individual needs
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers
Volunteer
Frontline Community Church
08.2022 - 12.2022
Supported engaging, fun, and smooth-running events by helping with organization and planning
Assisted with special events and programs
Maintained clean, neat, and operational facilities to serve program needs
Volunteer
Warrant Officer Association
08.2016 - 12.2022
Boosted fundraising efforts, securing valuable donations through targeted campaigns
Developed marketing materials for events, increasing public interest and attendance rates
Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations
Barista
Starbucks, New Vision Coffee
08.2021 - 04.2022
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
Trained new team members with positive reinforcement and respectful, encouraging coaching
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele
Education
Bachelor of Science - Political Science, English
University of Maryland Global Campus
Adelphi, Maryland
01.2024
Associate Degree - General Studies
University of Maryland Global Campus
Adelphi, Maryland
01.2022
Skills
Reliable and Dependable
Adaptable and Flexible
Active Listening
Problem-solving
Attention to detail
Interpersonal skills
Multitasking
Excellent Memory
Organizational skills
Proficiency in productivity software
Hobbies and Interests
Writing
Reading/annotating
Community involvement
Photography
Traveling
Awards
Dean's List, 09/22 - 05/24
Timeline
Bookseller
Margin Notes Books, Coffee & Wine
02.2025 - Current
Barista
Starbucks
06.2023 - Current
Pet Sitter
Military Community
08.2022 - 02.2023
Volunteer
Frontline Community Church
08.2022 - 12.2022
Barista
Starbucks, New Vision Coffee
08.2021 - 04.2022
Volunteer
Warrant Officer Association
08.2016 - 12.2022
Bachelor of Science - Political Science, English
University of Maryland Global Campus
Associate Degree - General Studies
University of Maryland Global Campus
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